Telesales Officer at Lopterra Services Limited

Lopterra Services Limited - Our client who are domiciled in the Renewable Energy Industry, is recruiting to fill the position below:

Job Title: Telesales Officer

Job Code: LPT / D / TSO1
Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Cold call prospects and contact existing customers to initiate sales
• Use a consultative sales approach to help inbound customers make purchasing decisions and up-sell
• Facilitate online sales via the website and all other sales points.
• Educate customers onproducts available and navigate them through available payment options.
• Follow up with all aspects of each sale until the products are delivered to the customer’s and customer is fully satisfied.
• Provide feedback that can be useful to optimize sales process.
• Direct prospects and leads to the sales team
• Responsible for closing sales deals over the phone where possible and maintaining good customer relationships
• Update contacts database/mailing list by collating leads from all marketing channels
• Track and document customer information, payment methods, purchases, and reactions to products

Meet minimum performance indicators:

• 160 dials per day
• 75 conversations per day
• 20 sales per week

Key Requirements

• Minimum of a OND / HND / BSc. in Communications or Business Administrations.
• At least 1 year cognate experience
• Excellent in spoken and written English
• Excellent in selling or influencing others
• Must be able to demonstrate the affinity, drive, passion and tenacity for sales.
• Problem solver and organized
• Experience using CRM software
• Excellent listening skills
• Experience using Microsoft office (Excel and Word)
• Be proactive and independent; require little supervision
• Above average IT skills
• Priority is given to female applicants
• Preferred Location of Applicants: Ikeja and its environs

Remuneration

• N45,000.00 per month. Salaries will be reviewedupward after successful completion of probation and satisfactory performance.

Application Closing Date
15th August, 2021.

Method of Application
Interested and qualified candidates should kindly forward their CV to: [email protected] using the Job Code as the subject of the email.

Note: Your application may be ignored if Job Code is not used as email subject