Online Sales Officer at a Leading Fashion Company - NACK

Nack - Our client, a leading fashion company, is recruiting to fill the position below:

Job Title: Online Sales Officer

Location: Yaba, Lagos
Employment Type: Full-time

Job Description

• Please we are urgently sourcing for an Online Sales Officer.
• The Online Sales Officer is expected to demonstrate excellent customer service and effective communication skills.
• The following will be measured outcomes for the Online Sales Officer.
• Handle ongoing social media engagement with customers and others.
• Generate online sales.
• Collecting data, creating comprehensive reports.
• Growing and expanding company social media presence on social media platforms including Whatsapp, Facebook, Instagram, Twitter
• Manage after sales customer relationship
• Manage inventory
• Engage and resolve customer complaints via phone, email, or social media
• Receive and prepare customers' orders for delivery.
• Liase and coordinate delivery of customer orders
• Raise requisition for items whenever necessary.
• Prepare and submit daily store report capturing sales, customer feedback
• Process customer payments on QuickBooks.
• Perform up-selling and cross-selling of products to clients.
• Create and maintain positive client relationships to build business.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends

Requirements

• Qualification: OND, HND, BSc
• Minimum of 2-5years relevant experience
• Location: Proximity to Yaba or its environs

Application Closing Date
31st August, 2021.

Method of Application
Interested and qualified candidates should forward their CV to: [email protected] using "Online Sales Officer" as the subject of the email.