Willers Solutions Limited - Our client, a reputable Information Technology Company, is recruiting suitable candidates to fill the position below:
Job Title: Head, Enterprise Application
Location: Lagos
Employment Type: Full-time
Summary
Oversees applications support and implementation, product demonstration, concept presentation, Proof of Concept activities, project management, service delivery to internal and external customers, customer engagement either to understand peculiar needs/challenges or to ensure that gaps in existing implementations are understood
Evaluating the market for new business opportunities
Sales, implementation and support of Enterprise solutions and products.
Implement defined marketing strategies to achieve targeted sales.
Develop and implement penetration strategies and approaches for launching new solutions and/or entering new markets with an ultimate aim of meeting sales targets
Enterprise Application management and strategy implementation
Developing and mentoring other team members in the Enterprise units.
Duties and Responsibilities
Identifying market for company's products
Develop a go to market strategy for new solutions and implement it
Drive the support and sales of Enterprise solutions to our clients
Provide High Level project cost Estimation (HLE) and quotes.
Technical requirements gathering and assessment
Coordinates project planning, preparation, and implementation of solutions to clients
Provide technical support to project team members involved in the development or upgrade of systems.
Optimize application availability and maintenance within project timelines; analyse application and system performance and ensures that end-users are provided with necessary support.
Identify, track and mitigate project risks and issues, coordinate response escalation, track and analyze incidents
Leads directly or indirectly project management activities and deliverables for the projects within the Enterprise unit.
Work with business and stakeholders to agree the approach for project implementation
Actively involved in the development, and delivery of IT strategy
Provide documentation for RFP’s and general project proposals.
Support and develop a pipeline of the technical expertise that will be required to meet long-term business goals.
Supports the delivery of complex and transformational multi-year upgrade programs/projects.
Manage project timelines and communicate status to all stakeholders, internal and external.
Conduct proof of concepts, trainings and User Acceptance Testing’s.
Deliver training sessions and educate customers on application functionalities, uses cases and workflows.
Collaborate with application vendors on optimal service delivery and ensure maintenance of Service Level Agreements between service provider, clients and the Company.
Keeps abreast of new technology to ensure system upgrades or new software integration meets functional requirements, system compliance, and interface specifications.
Maps requirements to existing solutions and identifies gaps; provides management with necessary feedback and recommends solutions to address critical gaps.
Requirements
Minimum of B.Sc in Computing, Mathematics, Engineering and any Science related courses
Master’s Degree would be an added advantage
Minimum of eight (8) years’ experience in a project management / implementation and client-facing role
Knowledge of Database administration and database scripting; SQL
Enterprise Application Support Experience is a MUST.
Skills:
Strong system administration skill
Strong software programming skill
Advance MS Excel Skill
Knowledge of DNS, TCP/IP and other networking concepts and Operating Systems
Proficiency with installation, configuring and troubleshooting software issues
Strong written, verbal communication and presentation skills
Possess good customer service skills, attention to detail and ability to multi-task
Excellent technical, analytical, interpersonal and organization skills.
Application Closing Date
20th September, 2021.
Method of Application
Interested and qualified candidates should send their CV in MS Word format to: [email protected] using the Job Title as the subject of the email.
Note: Only qualified candidates will be shortlisted.