Community Growth Manager at A-Plus-A Recruitment Agency (Abuja and Lagos)

A-PLUS-A is a recruiting agency that seeks to hire the best mind for positions in organizations.

We are recruiting to fill the position below:

Job Title: Community Growth Manager

Locations: Abuja (FCT) and Lagos
Employment Type: Part-time

Job Role

• As a Community Growth Manager, you will be responsible for creating and growing our online community (i.e. a loyal audience or group of core consumers connected by a similar interest).
• You will act as the bridge between our brand and the community; facilitating and moderating a conversation between members.
• You will be responsible for coming up with strategies to draw members to our online community and to grow the community by getting customers talking to each other.
• You will also be in charge of gauging sentiments around the brand, using social listening tools in order to monitor feedback and engagement and using this ‘listening’ to shape future strategies and messages.

Responsibilities will include:

• Build and grow an active online community forum through strategic content and foster relationships with the online community.
• Publish content that meets the brand’s communication style.
• Oversee all company social media accounts management.
• Develop engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
• Implement social media strategies to increase engagement & followers.
• Stay up-to-date with the latest industry and digital trends.
• Respond to customer inquiries & comments on social platforms in a timely manner.
• Monitor and provide feedback on engagement/conversation via social media channels to leadership.
• Coordinates social media messaging with academic departments, brand managers, and quarterly or seasonal company goals
• Manages social media team members, including copywriters and other content creators, by overseeing their work and offering guidance or direction
• Audits and analyses social media presences, including digital advertising costs and returns
• Analyses social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement
• Edit and write copy for the homepage, blog posts, email, social and marketing initiatives
• Generate ideas and digital content plans for day-to-day stories, as well as major projects, brand campaigns, and ongoing activities
• Report on available data to ensure high performing content for the social platforms
• Ensure the team is using effective on-page SEO and keyword research
• Design and implementation of weekly site updates to creatives on landing pages across all relevant devices and international sites
• Production of advertising banners, including those for affiliate sites
• Creation of social media imagery and brand content across the social networks
• Suggest new design opportunities and assist in developing the templates used across the site and on emails
• Responding to any mentions over social media platforms like Facebook, Twitter, Pinterest, Instagram, and Google+ and engage with the social media users
• Assist with the general day-to-day administrative tasks.
• Producing a consistent brand message across all the social media channels.
• Regular monitoring the competitor's social media sites and creating analysis reports.
• Working with other departments to develop social media timelines that coincide with the events, ad campaigns, and other brand messages.
• Coordinating social media messages with advertising departments, the brand management team, and annual company goals.
• Analysing social media campaigns with tracking systems to determine areas for social media campaign improvement and to gather visitor’s data.
• Submit daily and a weekly reportdocumenting engagements and social media analytics

Qualifications and Skills
Required:

• Candidates should possess a Bachelor's Degree
• Excellent communication skills - written and verbal.
• Ability to confidently communicate with wider teams to coordinate storytelling across the brand
• Able to lead, motivate and nurture a team of content exec
• Culturally aware; have an in-depth awareness of weddings, family, parenting and lifestyle trends with a strong visual eye
• Understands SEO and writing for digital
• Able to manage team workflow and delegate/prioritize tasks in order to meet changing deadlines
• Ability to work quickly and efficiently with an excellent eye for detail and accuracy
• Ability to take direction and interpret briefs accurately and to deadlines and a disciplined approach to processes
• Organizational and project management skills.
• Interpersonal skills.
• Analytical ability.
• Market research skills
• Domain knowledge
• Adaptability
• Engagement skills
• A desire to work in e-commerce

Desired:

• Experience with writing – content writing, story writing e.t.c, and blogging.
• Experience with CMS and Google Analytics preferable
• An intermediate/advanced working knowledge of Adobe Photoshop
• Basic/intermediate level HTML & CSS
• Experience in designing email marketing campaigns and digital display advertising
• Experience in using e-commerce content management systems (CMS)
• An interest in User Experience

Application Closing Date
10th October, 2021.

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Role as the subject of the email.

Note: This role is part-time and fully online.