Sharpshooters Studios is a leading multimedia production company located in Port Harcourt, Nigeria providing a full range of products and services in the areas of photography and cinematography, photo and press print production and digital media services. We are pioneers and leading publishers of personalized commemorative and celebratory magazines, the YOUgazine, which we developed for the style savvy B2C clients.
We are on a mission to make dreams come true by bringing love into every heart with our talents and passion, one heart at a time.
Our business is growing and expanding to provide to B2B clients the same superior service we provide to B2C clients. As a result of our growing business, we are looking for a talented, dedicated and enthusiastic individual to join our team in the capacity below:
Job Title: Business and Operations Manager
Location: Rivers
Job Description
As a primary face of the company, you will collaborate with The Founder and external parties to support the launch and growth of the Companyʼs business plan.
The Business and Operations Manager provides functional support in a well-organized and timely manner to the Founder and is a primary contact for communications related to Companyʼs offerings, and manages administrative processes related to marketing, business development, order management and outsourcing.
Job Responsibilities
The ideal candidate must be able to show competencies in all five areas of the business.
Operations, Project and Business Management - 30%:
Oversee and manage on-site and remote team members, consisting of sales, marketing, operational and technical experts
Develop and execute the annual budget and updates while championing cost savings initiatives;
Coach, lead and develop subordinates and staff; develop and maintain a succession plan;
Ensure the completion of tasks by delegating responsibility and expected actions to Managers;
Complete and participate in performance reviews;
Ensure production schedules are met and prints are completed as per the company’s standards;
Approve instructions relating to production operations and ensure strict implementation;
Responsible for the qualification and maintenance of premises, and equipment;
Coordinate and participate in special projects as defined by senior management.
Develop Standard Operating Procedures.
Business Development - 20%:
Research and build new accounts through strategic calling
Build lead pipeline through social, email and cold call marketing
Phone and educate leads on why our solution is right for them
Take the lead on closing business with assistance from other parties
Market company's offering and new products via digital and social marketing
Conduct business proposal presentations to prospective clients.
Customer Relations and Service - 20%:
Nurture clients throughout the entire life cycle while creating loyalty and promoting advocacy
Provide prompt, courteous, accurate service to clients &Partners.
Technical Support - 10%:
Brainstorm, develop and implement new business processes via technical solution
Provide implementation support in digital systems including websites, content management, e-commerce, social media, analytics, advertising and CRM
Assist with brainstorming and development of app
Administrative Support - 20%:
Coordinate business meetings and events
Audit and process expenses, invoices, and purchase orders
Track follow ups for various tasks after each meeting
Develop and carry out an efficient documentation and filing system
Education and Experience
University Degree in Marketing, Advertising, Communications, Sales, or Business Administration, or equivalent
Minimum of 3-5 years post NYSC experience in a related or similar role.
Proven track record in creating and executing successful e-mail marketing, Internet marketing, direct marketing programs, new customer acquisition via variety of online platforms.
Proficient in the use of Microsoft office suite ie. Excel, Word, Powerpoint
Knowledge of use of Google Ads, Facebook Ads, Twitter, Instagram, Linkedin, Nairaland, Eventbrite, Nigeria Connect, Facebook Groups etc.
Excellent written and verbal communication skills with strong attention to detail and proof-reading skills.
Knowledge of printing procedures and requirements will be an added advantage.
Ability to absorb new ideas and concepts quickly and to ensure they are clearly communicated to an audience.
Ability to manage and co-ordinate the end-to-end development process while meeting deadlines and budget requirements.
Knowledge of Corel Draw, Adobe Photoshop, Adobe Premiere, Microsoft Office, Any CMS, Google Ads / Analytics, Facebook / Insta ads, AWS, HTML/CSS, Any programming languages will be an added advantage.
Must have valid drivers license.
Salary
N150,000 - N200,000 / Month depending on experience plus commission.