Customer Care Representative at AGC Limited

AGC Limited - The company is duly registered under the laws of the Federal Republic of Nigeria. The company was organised principally to achieve the following purpose: Engaging in the recruitment and training of personnel and to ensure maximum client satisfaction by recruiting and providing suitable personnel for employment.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Victoria Island, Lagos
Employment Type: Full-time

Duties
Duties are as follows:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our services inside and out so that you can answer questions.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Candidates should possess a B.Sc, HND, OND with 1 year of experience.

Basic Salary

• N60,000 monthly plus commission and other allowances such as Instant HMO benefits, Pension Incentive, Overtime payments, Holiday Overtime Allowances, 13th Month Salary.

Application Closing Date
21th September, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.