Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 70,000 aspirational students across our global network each year.
We are recruiting to fill the position of:
Job Title: Student Recruitment Advisor
Job No.:490.42.899.603.53 Location: Lagos
About the Role
The Student Recruitment Advisor (SRA) is responsible for driving sales and achieving student enrolment targets.
They will report directly to the Regional Team Leaders, providing critical pipeline reporting, student and stakeholder engagement and management of various referrals and inquiries.
To be successful, the SRA will have demonstrated sales experience to handle objections and overturn them via superior negotiation skills and closing techniques.
The ability to communicate confidently, build rapport and be mindful of culturally sensitive situations and environments.
The role requires an energetic and ambitious team player, resilient and detail orientated with a pragmatic approach to sales targets and a high level of accountability to identify opportunities and take the initiative.
The SRA will combine a demonstrated knowledge and experience of marketing and sales within the international education environment utilizing multiple sales channels.
Key Result Areas
Maximise sales conversions and meet agreed sales targets
Build rapport and viable networks with potential students and parents
Manage student-related enquiries aligned with service level agreements
Provide general enrolment advice, emotional support and technical assistance
Manage and maintain data integrity of student management system
Works with key stakeholders to set and achieve service levels
Works closely together with the Navitas sales teams to ensure optimal coverage of the market
Understands and uses the lead management policy (including CRM usage) as the guideline to contact and communicate with leads and opportunities
Qualifications and Selection Criteria
Essential:
Intimate understanding of student enrolment requirements, processes and procedures
Excellent interpersonal and written/verbal communication skills – English a must, and the following
languages will be beneficial in order of preference; Swahili
Has successfully worked in a KPI driven environment achieving sales targets
Ability to build rapport with students and parents with a personable approach
Previous experience within a customer service focused role
Excellent attention to detail due to specific course/visa requirements
Demonstrated teamwork capabilities and confidence in working autonomously
Legal right to work in Nigeria
Bachelors Degree or equivalent required
Competent MS skills with the ability to grasp new systems easily and quickly
Desirable:
Experience within the education sector and/or experience with international education as a student
The candidate will ideally have the following:
Relevant higher education and/or proven marketing and sales experience
Salesforce experience desirable
An understanding of the international education industry and visa process
Strong presentation skills
Innovative thinking and proactive work habits, including an eye for detail and new sales opportunities
Demonstrated and proven ability to initiate and implement account and channel management strategies and tactics which have made a significant contribution to sustainable business growth
Successfully delivered work in deadline-driven and agile environments
Highly developed interpersonal, negotiation, presentation, and communication skills
Flexible and accountable approach to work (e.g. in hours and content)
Demonstrated and proven ability to work autonomously and collaborate as a team player
Intimate understanding of student recruitment requirements, processes, and procedures
Excellent interpersonal and written/verbal communication skills – English a must
Has successfully worked in a KPI driven environment achieving sales targets
Ability to build rapport with students and parents with a personable approach
Previous sales experience, preferably in inside sales
Excellent attention to detail due to specific course/visa requirements
Demonstrated teamwork capabilities and confidence in working autonomously
Competent MS skills with the ability to grasp new systems easily and quickly.
What We Can Offer You
Career progression and professional development pathways
A strong, positive and values-driven workplace culture
Collegial and collaborative environment with a commitment to education
Access to, and support from, a comprehensive and experienced sales and marketing workforce
Mobility within the business and global locations.
Application Closing Date
5pm, 10th December, 2021.
Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.
We encourage applications from candidates with disabilities, of all ages and genders, and diverse community groups.
We reserve the right to progress or confirm applicants prior to close date.
Applications received after the close date may be considered pending the recruitment process.
Extra Information:
For further information or to view other opportunities, please visit navitas.com/careers
Successful candidates will require full working rights in Nigeria.
By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers
For inquiries about the role, please contact Atra Bromand at [email protected]