G4S Secure Solutions Nigeria Limited is the world’s leading security solutions group with operations in over 125 countries. In Nigeria, G4S provides secure transport, security technology, training and integrated security solutions tcustomers operating in the commercial, diplomatic, industrial, telecom and transportation sectors.
We are recruiting to fill the position below:
Job Title: Client Service Manager (Security Services)
Location: Abuja (FCT)
Employment Type: Full-time
Job Description
Applications are invited from interested employees to fill the vacant post of Client Service Manager (Security Services, Abuja Region). The post will be based at the Operations Department, G4S Office, Abuja, Nigeria.
Job Requirements
Qualification:
Relevant Security Management related Degree / Diploma
Experience required:
Delivering services in a large and complex Client’s focused and public organization
Managing significant change programmes
Security Operations development
The successful candidate must:
Be able to provide trained, equipped, motivated and well-managed personnel.
Be able to apply customer quality management systems.
Be effective and professional in the day-to-day supervision of all activities on site and to ensure a well-motivated security officer that is capable of meeting the demands of the customer.
Be able to daily liaison and plan with the security manager.
Possess and apply the highest level of business ethics and professionalism at all times.
Be able to provide sound and informed advice to the security manager on all cultural, religious and customary issues.
Be able to execute all duties and responsibilities as set out in the site procedures and customer policy.
Take accurate control of wage control.
Ensure that the disciplinary code and procedures are used in accordance with the customer policy where disciplinary action is required.
Be able to identify potential business opportunities through consultation and cooperation with the Sales Team.
Be able to arrange and conduct meetings with new and existing business prospects, in conjunction with the Sales Team where appropriate, to market G4S integrated security solutions.
Be able to conduct / arrange site surveys to identify risks and develop appropriate solutions to meet customer needs.
Possess vast knowledge and awareness of Abuja and Northern Nigeria Business environment and Security market / industry
Be able to speak and communicate effectively in Hausa Language
Knowledge and understanding of:
Legal, regulatory, ethical and social requirements relevant to a Country service delivery
Proven ability to:
Communicate effectively (verbally and in written form)
Influence others
Build and sustain relationships
Build effective teams
Value, support and manage others
Gather, analyze and use information and evidence from different sources
Think and plan strategically and operationally
Solve problems
Use of generic IT applications
Lead and manage change
Balance competing needs and interests
Manage and be accountable for large budgets
Promote an organisation’s interests and values
Recognize own strengths and weaknesses
Improve and sustain performance in a service delivery organization
Business acumen individual
Customer management - proven ability to live the Customer Care Value
Results and quality management orientated
Innovation and continuous development and improvement
Negotiations skills
Hold a valid Driver’s License.
Salary
N3,000,000 / Year.
Application Closing Date
21st January, 2021.
How to Apply
Interested and qualified candidates should send their CV and a Covering Letter (not more than an A4 page) describing their employment experience with proven abilities for the applied position to the "Human Resources Department" to: [email protected] using the Job Title as the subject of the email.