Hostess at E & P Hospitality Limited

E & P Hospitality Limited is a brand built on the principles of Customer Service, Attitude & Accountability, Fair prices and Expertise in service and the daily operations of our cafes and restaurants. Our services cut across food production, hospitality and every good thing in-between.

We are recruiting to fill the position below:

Job Title: Hostess

Location: Ikoyi, Lagos
Employment Type: Full-time

Job Description

• We are looking to hire a Hostess. As the name implies, a hostess has the sole responsibility of making customers feel welcome at a restaurant / cafe.
• You will be the first point of contact for every customer that comes into the restaurant / cafe, hence your responsibilities include greeting guests, responding to inquiries, providing accurate wait times and escorting customers to the dining and bar areas

Responsibilities

• Welcoming guests to the venue
• Providing accurate wait times and monitoring waiting lists
• Receiving and managing reservations
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed
• Providing guests with menus and answering any initial questions
• Engaging with guests to ensure they're happy with food and service
• Responding to complaints and helping to resolve them
• Act in the capacity of a floor supervisor as needed

Requirements

• Candidates should possess relevant qualifications with at least 1 year work experience.
• Experience working as a hostess
• Must be a Female
• Excellent verbal and written communication skills
• Great organisational skills
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Good physical condition to walk and stand during an entire shift
• Neat and clean in appearance
• Understanding of restaurant etiquette
• Familiarity with health and safety regulations
• Experience in managing reservations
• Must live in and around Lagos Island environs.

Salary
N60,000 - N70,000 / Month.

Application Closing Date
1st March, 2022.

How to Apply
Interested and qualified candidates should send their CV and a full picture to: [email protected] using the Position as the subject of the email.