Operations / Support Engineer (DevOps) at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs.

We are recruiting to fill the position below:

Job Title: Operations / Support Engineer (DevOps)

Location: Lagos

Job Summary

• The SE participates in technical research and development to enable continuous improvement/innovation within the ERS environment.

Key Accountabilities:

• The SE ensures the ERS software systems, hardware systems and related processes/procedures adhere to organizational values.
• The SE assists project teams with technical inputs and issues during the Initiation, Planning and Execution phases of the project life-cycle. These activities include R & D within the project life-cycle, technical analysis, implementing, testing and rolling out the ERS solutions.
• The SE participates in the smooth software transition between the development phase and production operation.
• The SE is accountable for the following systems: Azure, AWS platforms, Active Directory, Infrastructure Platforms, ERP, Linux, Redhat

Responsibilities
Implementation and Provisioning:

• Install new / upgrade existing ERS servers and configure hardware, peripherals, services settings, and storage. Networks, databases, etc in accordance with standards and projects/operations requirements.
• Conduct integrations with Subsidiary’s platforms
• Maintain and improve installation and configuration procedures.
• Contribute to maintaining systems standards.
• Research and recommend innovatively and when possible automated approaches for Systems deployment.

Operations and Support:

• Perform daily system monitoring, verifying the integrity and availability of all server resources, and systems, reviewing application logs, and verifying completion of daily jobs such as backups.
• Perform daily backups and regular archiving and purging if necessary.
• Perform Level II, III support per requests from various stakeholders. Investigate and troubleshoot incidents reported.
• Repair and recover from application failures.
• Coordinate and communicate with impacted stakeholders.

Maintenance:

• Apply patches and upgrades in accordance with Change Management processes in place.
• Maintain configurations, monitoring tools, capacity planning tools, and other procedures.
• Perform periodic performance audits and reporting to improve capacity planning.
• Perform continuous performance tuning and optimizations.

Academic Qualifications

• Bachelor's Degree with a technical major (Computer Science, Engineering, Maths, Physics).

Professional Qualification:

• System Administration / System Engineering Certification in Unix / Linux/ AWS/Azure

Experience:

• 5 to 6 years of experience in administering production systems.

Key Skills & Competencies:

• Problem Solving / Decision Making - The position deals with a variety of problems and the SE should be able to decide which solution is the best.
• Ability to work under pressure.
• Responsibility for training if necessary and knowledge sharing within the work unit.
• Experience in Cloud services like AWS & Azure
• Communications / interpersonal - ability to interpret and discuss information with others, involving terminologies and concepts that are not familiar to all.

Salary

• Very Attractive.

Application Closing Date
21st April, 2022.

How to Apply
Interested and qualified candidates should send their tailored CV to: [email protected] using the Job Title as the subject of the email.

Note: Any application received after this will be automatically rejected.