Airtel Nigeria Vacancy for Manager - Media Operations & Customer Experience

Posted on Wed 09th May, 2012 - hotnigerianjobs.com --- (1 comments)

Airtel Nigeria, is one of the major Telecom Service Providers in Nigeria. We are recruitiing to fill the vacanct position below:

Job Title: Manager, Media Operations & Customer Experience

Job Code: 5056

Reporting To: Head, Brand & Communication

Location: West Region, Nigeria

Job Purpose

To achieve business goals and brand saliency by devising strategies for the specific region, in line with the overall brand strategy and subsequently plan and implement the same at the regional level.

Principal Accountabilities

- Regional Promotions and activities

Design regional and zonal promotions and campaigns with an objective of improving brand adoption and top of mind awareness amongst target audience.
Project-manage all promotions and campaigns ensuring adherence to guideline, deadlines and set KPIs’.
Develop reports on all promotions and campaigns reporting ROI and KPIs.
Identify sponsorship opportunities and develop ROI for same.

- Branding

Identify and evaluate branding opportunities across various channels within the region.
Conduct audit of the various channels to ensure all Branding is as specified.

- Visibility

Ensure Top Of Mind Awareness (TOMA) target is achieved within given timelines.
Ensure visibility across all channels in the region.
Develop innovative ways of ensuring the brand is visible.
Calculate ROI for all visibility projects.
Conduct periodic audit to ensure that outdoor material are up to date and meet specified standards

- Product Launch

Design launch plan for all new products at the regional level, ensuring speed and reach.
Provide support for Sales team with regards to taking new products to market with the desired impact using innovative means.

- Communication

Ensure that all communication for the region is simple and easily understood by all target audience
Ensure communication is done in relevant local languages to ensure
reaching wider target audience.
Identify and leveraging suitable sponsorhip opportunities to help
project brand visibility/generate ROI

- Sponsorship

Ensure Co branding partnerships are well leveraged in the regions

- Regional Promotions and activities

Design regional and zonal promotions and campaigns with an
objective of improving brand adoption and top of mind awareness amongst target audience.
Project-manage all promotions and campaigns ensuring adherence to guideline, deadlines and set KPIs’.
Develop reports on all promotions and campaigns reporting ROI and KPIs.
Identify sponsorship opportunities and develop ROI for same.

Educational Qualifications

A recognized university degree, an MBA will be an added advantage

Relevant Experience

At least 5-7 years working experience Trade Marketing/ Brand
Management experience Ability to identify the most cost effective
means of reaching base within allocated region
Capacity to ensure adoption of brand and improve top of market awareness

Personal Characteristics & Behaviours

Achieving Business Success
Delighting the customers
Displaying Entrepreneurial Spirit

Application Closing Date
17th May, 2012

How To Apply
Interested candidates should:
Click here to apply online

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Comments (1)

No. 1

Posted on Tue 15th May, 2012 19:39:34 GMT by Tayo Ayoade

In dire need of a corporate job like many Nigerians but had difficulties in filling the form

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