GBV Case Worker Supervisor at International Medical Corps

International Medical Corps is a global, humanitarian, non-profit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and Nurses, International Medical Corps is a private, voluntary, non-political, non-sectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at the highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

We are recruiting to fill the position below:

Job Title: GBV Case Worker Supervisor

Location: Damboa, Borno
Employment Type: Full-time

Job Description

• The Case Worker Supervisor will be responsible for the overall supervision of case management services and other response activities. Case Workers will directly report to the Case Worker Supervisor.
• The person will be responsible for organizing and implementing group psychosocial activities at the women center including skills and knowledge building activities and recreational activities.
• She is overall lead in community mobilization for GBV awareness and sensitization at community level of the project sites in Maiduguri as part of the GBV Program in Borno State.

Technical Responsibilities

• Under the supervision of the GBV coordinator, provide technical oversight and capacity-building through training, mentorship and on-the-job support for case workers and facilitators on case management, WGSS tool kits implementation and referrals.
• Work closely with the GBV Coordinator to understand program goals and to meet expectations.
• Supervise case management of Gender Based Violence incidences and ensure proper documentation, assessment, case plan implementation, follow up and information management of all GBV cases in line with GBVIMS+.
• Organize weekly case management meetings with case workers and support staff in managing critical/complex cases.
• Represent IMC GBV program in case conference meetings with other service providers (Health, safety & security, protection, legal, etc.) and share experiences in managing critical cases.
• Contribute to the development of monthly outreach plans with other staff and community volunteers based on GBV case trends and ongoing needs of women and girls.
• Ensure community outreach on services available to GBV survivors.
• Contribute to proposal development activities (narrative and budget) through the provision of information and data on community feedback on ongoing projects and assessment of emerging needs.
• Contribute to the development of referral pathways to ensure a community perspective is included. Ensure referral pathways are shared and understood within the community.
• Maintain open and professional relationship with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Document and share relevant information that will inform the development of case studies and or success stories of the program.
• Maintain positive coordination and relationship with other partners in the field to promote holistic approach to GBV case management.
• Participate in GBVIMS taskforce working meetings and share written minutes with the GBV Coordinator
• In coordination with beneficiaries, identify relevant skills building and recreational activities to be conducted at the women friendly spaces and draw up a schedule for activity implementation
• In coordination with volunteers / partners a weekly schedule for activities in the women center.
• Identify and make a requisition for all materials required to conduct Women Friendly Space activities.
• Organize feedback sessions each quarter with beneficiaries of WFS activities to identify strengths and weaknesses of the space and identify solutions for sharing with GBV manager for improvement.
• In coordination with women, leaders / SEMA / NEMA organize and oversee the implementation on calendar day celebrations such as 16 days of activism, international women’s day, day of the African child, international day of the girl child etc.
• Conduct training and coaching sessions for volunteers / partners to deliver appropriate GBV messages to community members.
• Supervise community volunteers / partners during field work to ensure correct GBV messages are disseminated to the community.
• Organize and implement monthly discussion sessions with adolescents on GBV related topics
• Compile and submit weekly and monthly WFS activity reports
• Contribute to a positive team environment
• Practice self-care
• Maintain confidentiality and ethical conduct

HR Management & Administration:

• Supervise and mentor GBV Case Workers and facilitators
• Support the orientation, on-going development/training and builds capacity of GBV Case Workers and facilitators
• Coordinate and oversee vacation schedules ensuring that leave schedules do not overlap.
• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
• Ensure timely completion and submission of monthly timesheets, probations reviews and annual performance reviews.
• Provide regular performance feedback to staff and where necessary work with Human Resources to document staff performance issues and address these in accordance with the National Staff Employment Policies

Monitoring & Reporting:

• Ensure timely submission of weekly, monthly and quarterly reports in collaboration with Case Workers, facilitators and the Monitoring and Evaluation team.
• Contribute to donor reports as per set schedules (monthly, quarterly and annually) on activities, indicators and achievements.
• Complete and share GBV data via GBVIMS tools and submit to the GBV Coordinator

Finance:

• Plan procurement of case management and WGSS supplies to ensure smooth and timely implementation of activities.
• Ensure that receipts are submitted in a timely manner and are properly and completely filled out with as much supporting documentation as possible.

General:

• Refrain from making false promises and commitments to the beneficiaries and work in the best interest of the IMC GBV Program.
• Foster a team spirit among GBV staff that is conducive to all staff improving their skills and knowledge base.
• Other duties as assigned by the supervisor to enable and develop the IMC/GBV program

Prevention of Sexual Exploitation and Abuse:

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity.

Qualifications and Experience

• Degree or Diploma in Social Science
• 2 - 3 years of experience in case management and supervision as a case worker supervisor or manager.
• Excellent report-writing skills.
• Fluent in written and spoken English, Kanuri and Hausa
• Commitment to and understanding of IMC’s aims, values and principles.

Key Competencies:

• Strong communication skills: oral, written and presentation skills.
• Should be a team player and culturally sensitive.
• Demonstrated proficiency in computer applications such as word processing, spreadsheets, email and utilization of the internet
• Strong leadership, team building, conflict resolution and ability to deliver IMC’s strategic objectives.
• Extremely flexible, and have the ability to cope with stressful situations

Ethical Conduct for IMC Staff:

• The International Medical Corps maintains a code of standards of conduct that shall govern the performances of its employees engaged in the award and administration of contracts. No employee, officer, or agent shall participate in the selection, award, or administration of a contract supported /by donor funds if a real or apparent conflict of interest would be involved. Such a conflict would arise when the employee, officer, or agent, any member of his or her immediate family, his or her partner, or an organization, which employs or is about to employ any of the parties indicated above, has a financial or other interest in the firm selected for an award.
• IMC officers, employees, or agents shall neither solicit nor accept gratuities, favors, or anything of monetary value from contractors, or parties to sub-agreements. These standards shall provide for disciplinary actions to be applied for violations of such standards by IMC officers, employees, or agents.

Prevention of Sexual Exploitation and Abuse:

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps

Equal Opportunities:

• International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.
• Due to the urgent need of the position, applications received will be reviewed on a rolling basis.

Application Closing Date
22nd January, 2023.

Method of Application
Interested and qualified candidates should send their Applications to the Human Resource Coordinator, International Medical Corps via: [email protected] using the job title as the subject of the mail.

Note

• Only Short-listed candidates will be contacted.
• Candidates MUST state the position and location they are applying for as the Subject of their email, application letter and curriculum vitae should be in a single Microsoft Word Document, otherwise applications will not be considered.
• International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the reporting email address provided at the end of this document. International Medical Corps’ Reporting email address: www.InternationalMedicalCorps.ethicspoint.com Please do not submit your CV or application to the reporting email address, it will not be considered for review