IT Change Analyst at Workforce Group

Workforce Group - Our client is recruiting suitable candidates to fill the position below:

Job Title: IT Change Analyst

Location: Marina, Lagos

Brief Job Description

• Review and record requests for change (RFCs).
• Categorize change requests.
• Prioritize changes according to business objectives.
• Accept or reject RFCs.
• Convene the change advisory board (CAB) meetings.
• Create and circulate the change schedule
• Initiate and follow through with the Post Implementation Reviews (PIRs) after deployments.
• Maintain all change documentation (policies, procedures, templates, etc.).
• Produce management reports.
• Identify opportunities for service improvements.

Qualification and Experience

• HND / B.Sc minimum of Lower Credit/Second class lower in related discipline.
• 0 - 2 years relevant experience.

Skills Required / Person Specification:

• People Management
• Customer Focus
• Integrity
• Ability to work well under pressure.
• Excellent verbal and written communication skills.
• Ability to work with minimal supervision.
• A hands-on officer who is technically savvy, mutable, and works well with both internal and cross-functional teams, Users, and top management.
• Take appropriate decisions whilst at the same time, ensuring that others do likewise.
• Remain rational when dealing with others, work within organizational requirements, be systematic and factual when dealing with colleagues, and handle conflict by adopting a logical and unemotional approach until a solution becomes achievable.
• Work persistently when gathering information and seeking solutions to problems

Salary
N102,000 monthly + other benefits.

Application Closing Date
9th February, 2023.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.