GlaxoSmithKline: Customer Service Representative (Fresh Graduates)

Exciting Career Opportunities in a Multinational Manufacturing and Sales Organization.
GlaxoSmithKline Nigeria Plc seek candidates nationwide for Customer Service Representative.
In our company, GlaxoSmithKline, a world leader in Consumer and Healthcare products, our people remain the key driving force behind our success. We continuously seek to welcome to the GSK family, talented individuals who will enable us build stronger teams and deliver world class services. We offer all round development, empowerment and a high level of motivation to enable our people deliver superior performance.

Career opportunities exist in the following roles:

Customer Service Representative

We seek candidates nationwide for this role. Specific locations of interest include Maiduguri, Yola, Sokoto, Bayelsa, Warri, Onitsha, Ibadan, Ilorine, Gombe, Jalingo, Benin, Ekiti, Birnin Kebbi, Kaduna, Kogi.

The Role
The role will report to the Territory Manager and will be responsible for:

• Achievement of Partner Account Sales Targets (Volume and Value)
  
• Forecasting / Stock planning.
  
• Championing anti-counterfeit surveilance.
  
• Competitor Intelligence
  
• Customer relationship management
  
• Implementation of Marketing and Trade Marketing activities in the territory.
  
• Driving Secondary Sales
  
• Building and maintaining relationships with retailers.
  
• Driving QMS policies in assigned territory.
  
• Coaching and training of Partners sales teams
  
• Reporting
  
• Merchandizing

The Person
To qualify for assessment, candidates must:

• Be between 24 and 26 years old.
  
• Possess very good First Degree - 2nd Class Upper or strong 2nd Class lower assessments in a any of the Science, Social Sciences or other relevant disciplines from reputable universities.
  
• Be able to demonstrate high levels of integrity and transparency.

The candidates must possess:

• Negotiating skills
  
• Retail selling skills
  
• IT Literacy
  
• Communication & Presentation skills
  
• People management skills.

Critical success factors include the ability to:

• Execute Trade marketing activities
  
• Identify and penetrate of new channels
  
• Establishment new products.
  
• Creative merchandising

Remuneration
GlaxoSmithKline assures a great working experience in a stimulating and challenging environment.

Application Deadline
4th May, 2010

Method of Application
Interested Candidates should forward up-to-date resume (CV) in MS Word format (*.doc) or (*.docx) to: [email protected] indicating the role as the subject matter.
Only electronic applications in the prescribed format will be considered.

Only short listed candidates will be contacted.