Standard Chartered Bank Recruits HR Relationship Manager, Consumer Banking , West Africa (Nigeria based)

Posted on Mon 20th Aug, 2012 - hotnigerianjobs.com --- (0 comments)

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. We strive to make Standard Chartered a great place to work by creating an engaging, inclusive and safe environment that rewards success and encourages employees to take control of their personal development. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

We are recruiting to fill the post of :

HR Relationship Manager, Consumer Banking – West Africa (Nigeria based)

ID#: 347911

Job Description

The role holder is responsible for driving bottom-line business performance through creating an effective, efficient organisation where maximising engaging employees is at the heart of every interaction

Act as a catalyst, stimulating high engagement through great manager behaviours – including appropriate configuration of people product and processes – which ensure employee needs are satisfied and managers and employees are playing to their strengths
Live the commitments of our Here for good brand promise, acting as a role-model for others. Relentlessly focus our people on the Bank’s values and the behaviours associated with upholding them
The primary areas of responsibility include Consumer Banking and the geographical responsibilities would extend (countries - Nigeria, Ghana, Sierra Leone, Cameroon, Cote d'ivoire, Gambia)The role holder would be expected to implement a Strategic People Agenda (SPA) for their areas of responsibility

Key Roles & Responsibilities

Proactively form credible relationships to influence and make a difference to the people agendas and to the people within Consumer Bank

Proactively coach leadership teams/Mancos within their area of responsibility both as a team and as individuals to drive business performance through high engagement
Support line managers in configuring and deploying Group people policies, products and processes to drive engagement thereby driving business performance
Ensure a robust talent pipeline to meet the future needs of the functions through managers identifying developing and appropriately stretching talent at every level
Support the continuous review of the Consumung Banking (CB) operating model for alignment to the business strategy using all available data to assess effectiveness and demonstrate proactivity in surfacing and securing resolution to points of misalignment
Collaborate with Business and Country HR colleagues on all products: bi-annual performance reviews, engagement surveys & Talent Mgt to agree stakeholder engagement, drive functional strategies, processes and messages at the Country level.
Collaborate with colleagues across HR (including specialists and HR Shared Servuce Centre) to ensure continuous improvement in the function
Support the continuous review of the CB operating model for its cost efficiency and demonstrate proactively in surfacing and securing improvements

Qualifications & Skills

Experience of being an HR Relationship Manager at a country level with a multi-national organisation
Understanding of Consumer Banking including key products, key roles, Operating Model and Strategic Agenda
Ability to understand financials (e.g. interpreting financial statements, budgeting, project accounting)
Ability to implement a Strategic People Agenda
Understanding of the various HR products and how to implement them within a country/region (e.g. engagement, performance management) to address business issues
Understanding and practical experience of managing Employee Relations activities e.g., managing redundancies, grievances & disciplinary process and external litigation.

Skills

Uses knowledge, communication and relationship skills to positively influence key business decisions
Forms effective relationships with key Stakeholders
Ability to stand up for what is right, in the face of adversity
Excellent communication : clear oral and written skills; effective questioning and active listening
Strong facilitation & coaching skills

Behaviours

Strong work orientation, taking ownership to deliver on time every time.
Embraces the Matrix
Assertive, tenacious and willing to challenge when required
Proactive, takes the initiative and effectively deals with resistance
Trusted, credible partner
“Role models” the values and demonstrates a strong moral compass in all decision making
Highly driven and inquisitive setting stretching goals for self and continually pushing for results
Ability to sell ideas, flexing approach for different audiences
Strong team orientation, working effectively in virtual International teams
Enjoys challenges and strives to Continuously Improve the Way we Work

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Application Closing Date
1st September 2012

How To Apply
Click here to apply online
Note: When the page opens, at the Location drop-down, select Nigeria - SCB and click Search, Scroll down then click Relationship Manager, Consumer Banking – West Africa (Nigeria based)

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