Maersk Nigeria Recruits Commercial Manager - APM Terminals

Posted on Thu 23rd Aug, 2012 - hotnigerianjobs.com --- (2 comments)

The A.P. Moller - Maersk Group is a worldwide conglomerate. We operate in some 130 countries and have a workforce of some 108,000 employees. In addition to owning one of the world’s largest shipping companies, we’re involved in a wide range of activities in the energy, logistics, retail and manufacturing industries.

Maersk Nigeria is recruiting to fill the below position:

Commercial Manager - APM Terminals

Primary Position Objective:

Business Development; oversee company needs, handle daily business issues, manage company associations, and recognize business opportunities.

Responsibilites:

Retain and Grow the Volumes in Terminal

a.Volume Retention
i.All the existing arrangements with current clients are well documented and backed by strong TSA and SLA’s ii.Co-ordinate internally with Operations to ensure the terminal delivers on all its commitments under the TSA and SLA
iii.Maintain regular and very active communication with existing customers to inform them about the performance of the terminal against agreed KPIs in the TSA and SLA.

b.Volume Growth
Develop a clear understanding of the cargo and commodities coming through the PORT, their origin (Europe, Far East etc), who are the main players bringing this cargo and the shipping lines supporting this movement. Understanding of the current market critical to develop strategy for growth.

Terminal Tariff Strategy

a.Implement the new public tariffs

b.Develop a good relationship with NPA to get the required approvals for tariff adjustments and inclusion of new charges

c.Introduce value based pricing at Terminal

Contracts

a.Ensure that services offered to all existing and new clients are backed by Terminal Services Agreement (TSA) and Service Level Agreements.

Customer Service

a.Develop a proper customer service function in PORT to pro-actively handle all day-to-day issues and problems faced by shipping lines, clearing agents etc.

b.Ensure 100% uptime of systems such as E-business platforms.

c.Manage the annual Customer Satisfaction Survey (CSS) and ensure follow-up and action plans

Reporting and MIS

a.Develop standard templates to track volumes, performance of shipping lines, important consignees/exporters, agents etc.

b.Set up systems for sending periodic reports to management and to customers illustrating terminal performance versus the agreed KPIs

PR/Branding

a.Develop a comprehensive PR and Branding strategy for PORT aimed at a target audience to include shipping lines, exporters/importers, Port Authorities, wider Port community

b.Handle the local, regional and international press. Co-ordinate with the communication team in The Hague where appropriate.

Qualification/Requirements:

At least 5 years in Managerial roles in the area of Business Development
Education in a commercial, financial, marketing or business related field is crucial
Ability to continuously work to improve the company’s procedures, standards or policies while sticking to business acts and regulatory guidelines
Ability to advise company on Service strategy, Service transition, Service delivery and Service improvement
Extensive knowledge of the container shipping industry and an ability to relate with shipping companies, other associated industry managers/customers
Effective Management & Organisational Skills
Negotiation & conflict resolution skills combined with good counselling and listening skills
Well developed oral, written communications and report writing skills and effective Customer Service skills

For more information of job description Click Here

Application Closing Date
18th September, 2012

Method of Application

Click here to apply online

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Comments (2)

No. 1

Posted on Fri 24th Aug, 2012 13:46:12 GMT by Oniyide olufemi o.

Sir,am suitable for the job.it up to 5 years that have been working as a sales cordinator/ Data analysis control manager,sir I control(5)five state branch,Niger state,kogi state,Nassarawa state,Abuja and Benue state.sir give me the benefit of daout.my phone no:-08060001002 or 08094295259.

No. 2

Posted on Sat 25th Aug, 2012 18:58:40 GMT by Akeem Aderibigbe Tunde

My name is Akeem Aderibigbe I graduated from federal polytechnic Ede ososun state with H N D in Statistics.I wish to be part of Maersk family,and I promise to put in my best for the development and growth of the company.I am currently working with SkyeBank.I would be so glad if my request is granted.my phone number is 08060943296.

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