Supermarket Manager at Fresh Catch and More

Fresh Catch and More is a retail store that provides a variety of exclusive groceries, which also includes frozen seafood food items and pastries. We aim to provide quality service to our customers while ensuring the availability of requested products. We are located in Jabi and we offer delivery services to most areas in Abuja.

We are recruiting to fill the position below:

Job Title: Supermarket Manager

Location: Jabi, Abuja

Description 

• The selected candidate will take charge of managing staff, overseeing inventory, and elevating customer service to guarantee a positive shopping experience for the customers.
• The pivotal role as the Supermarket Manager is instrumental in upholding high levels of customer satisfaction and steering the team toward the achievement of our business goals.
• If you are ready to lead and contribute to a thriving retail experience, apply now to be an integral part of our success story.

Responsibilities

• Develop and implement strategies to drive sales and increase profitability.
• Manage the supermarket's budget, including monitoring expenses and minimizing waste.
• Ensure that the store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.
• Train, and supervise supermarket staff, ensuring that they provide excellent customer service and follow company policies and procedures.
• Develop and enforce operational policies and procedures to maintain a safe and clean environment for staff and customers.
• Monitor and analyze sales and customer data to identify trends and opportunities for improvement.
• Collaborate with suppliers and negotiate contracts to ensure competitive pricing and quality products.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Stay informed about market trends, new products, and competitors to make informed business decisions and maintain a competitive edge.
• Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.

Required Qualifications

• Bachelor's Degree in Business Administration, Retail Management, or a related field (preferred).
• Proven experience as a Supermarket Manager or in a similar role.
• Knowledge of retail industry trends and best practices.
• Familiarity with safety and sanitation regulations and standards.
• Strong understanding of financial management principles.
• Ability to work flexible hours, including weekends and holidays.
• Excellent customer service skills.
• Ability to lift heavy objects and stand for extended periods.

Required Skills:

• Strong leadership and management skills to effectively lead and motivate a team.
• Excellent communication and interpersonal skills to interact with staff, customers, and suppliers effectively.
• Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks.
• Sound financial management skills to analyze financial data and make informed decisions.
• Problem-solving and decision-making skills to address issues promptly and effectively.
• Attention to detail to ensure accuracy in inventory management and compliance with regulations.
• Knowledge of supermarket operations, including merchandising, inventory control, and customer service.
• Proficiency in using computer systems and software for inventory management, sales reporting, and other administrative tasks.

Application Closing Date
15th March, 2024.

Method of Application
Interested and qualified candidates should send their Applications to: [email protected] using the job title as the subject of the mail.

Note: Only successful candidates will be contacted.