Customer Service Intern (NYSC) at Avario Digitals

Avario Digitals is a results-driven digi-tech company based in Lagos, Nigeria. Since 2016, we have specialized in developing tech products tailored to business pain points, communication, and consulting services.

We are recruiting to fill the position below:

Job Title: Customer Service Intern (NYSC)

Location: Lagos (Hybrid) - 3 Days Onsite
Employment Type: NYSC (Strictly for Corps Members)

Job Description

• Are you a serving corps member in Lagos looking to gain real experience in a professional, fast-paced environment?
• We’re hiring a Customer Service Intern to assist with customer communication, basic administrative duties, and daily tasks.
• This role is ideal for a corper who’s proactive, tech-savvy, and eager to learn!

Responsibilities

• Attend to customer inquiries via phone, email, or chat
• Assist with complaints, orders, and general service follow-ups
• Maintain accurate customer interaction records via CRM
• Escalate unresolved issues to the appropriate teams
• Support the team in customer satisfaction surveys and reporting
• Place and receive customer calls professionally
• Complete assigned daily online tasks and reports
• Perform basic administrative duties (data entry, scheduling, file organization)
• Follow up with customers and escalate issues as needed

Requirements

• Must be a currently serving corps member (Lagos only)
• Excellent written and verbal communication skills
• Confident speaking on the phone and handling calls
• Basic knowledge of Google Workspace (Docs, Sheets, Gmail)
• Reliable internet connection and access to a laptop
• Detail-oriented, organized, and able to follow instructions

What You’ll Gain

• Hands-on customer service and admin experience
• Opportunity to learn CRM tools and digital task management
• Monthly allowance
• Letter of recommendation
• Possible post-NYSC job offer for top performers

Monthly
N45,000 per month

Application Closing Date
25th April, 2025.

How to Apply
Interested and qualified candidates should send a brief note introducing themselves and why they are applying for the role, their updated CV and a proof of NYSC and any relevant information, to: careers@avariodigitals.com using "Customer Service Intern (NYSC - Lagos Only)” as the subject of the email.