Credit, Risk & Recovery Manager at Outsource Nigeria - Omni Channel

Outsource Nigeria is a full-service Human Resources agency, specializing in providing outsourced turnkey manpower solutions to growing companies. Our solution include HR Services, Recruiting, Accounting, IT Support, Business Intelligence, Developers, and Operations including management and field / phone / automated based resources. The core of Outsource Nigeria’s success is its people.

We are recruiting to fill the position below:

Job Title: Credit, Risk & Recovery Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Job Purpose

• The Credit, Risk & Recovery Manager is responsible for overseeing the bank’s entire credit risk management process—spanning credit origination, risk evaluation, portfolio monitoring, and recovery.
• This role ensures that credit decisions align with regulatory standards and internal policies while minimizing non-performing loans (NPLs) and optimizing recovery efforts.

Key Responsibilities
Credit Management:

• Develop, implement, and monitor credit policies and procedures in line with CBN regulations and the bank’s risk appetite.
• Evaluate and approve or recommend loan applications after thorough risk analysis.
• Oversee credit appraisal processes to ensure accurate assessment of customer creditworthiness.
• Monitor disbursements, loan performance, and ensure portfolio quality.

Risk Management:

• Identify, assess, and mitigate credit, operational, and market risks.
• Conduct regular stress testing, credit risk reviews, and portfolio analysis.
• Ensure compliance with internal risk limits and regulatory requirements.
• Maintain a risk register and recommend corrective actions to senior management.

Recovery & Collections:

• Develop and implement effective loan recovery strategies and policies.
• Supervise loan collection efforts and manage delinquent accounts.
• Liaise with legal and external recovery agents where necessary.
• Minimize loan losses through proactive engagement and restructuring where applicable.

Reporting & Compliance:

• Prepare regular reports on credit risk exposure, delinquency trends, and recovery performance.
• Ensure timely submission of reports to CBN and other relevant regulators.
• Assist in internal and external audits relating to credit and risk matters.

Key Performance Indicators (KPIs)

• Portfolio at Risk (PAR) ratios
• Loan recovery rates.
• Credit approval turnaround time.
• Non-performing loans (NPL) as % of total portfolio
• Regulatory and audit compliance scores
• Risk mitigation effectiveness.

Requirements

• Bachelor’s degree in finance, Accounting, Economics, or a related field (Master’s preferred).
• Professional certification (e.g., CPA, CFA) is a plus.
• 5–10 years of experience in credit management, risk assessment, and debt recovery.
• Strong understanding of financial statements, credit scoring, and regulatory frameworks.
• Excellent financial and risk management capabilities.
• Deep understanding of regulatory frameworks and corporate governance.
• Exceptional leadership, interpersonal, and communication skills.
• Track record of innovation and driving business growth.
• High ethical standards and commitment to social impact.
• Integrity, independence, and a proactive approach to work.

Salary
N300,000 per month. 

Application Closing Date
2nd July, 2025.

Method of Application
Interested and qualified candidates should send their CV to: jobs@outsourcenigeria.com using the Job Title as the subject of the mail.