Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa, Europe and America.As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.
We are recruiting to fill the position below:
Job Title: Customer Care Executive (Outbound)
Essential Duties and Responsibilities
Education and/or Work Experience Requirements
- Advising present or prospective customers by answering calls, converting inquiries into sales and making outbound calls.
- Working towards and achieving stretching personal and team objectives.
- Identifying how we can best help customers.
- Processing customer orders and up-selling products based on identified customer needs.
- Maintaining quality service by following organization standards.
- You will support preparation, analysis and presentation of customer data for coming up with new ideas for acquisition of new customers and retention of existing customers.
- Your aim will be to come up with clear business-oriented actionable plan and support execution using CRM tools, while coordinating with different teams within the central team.
- Contributing to team effort by accomplishing related results as needed.
- Bachelor’s Degree in any reputable institution.
- 2-3 years’ Experience in related field.
- Dynamic and enthusiastic person with good written and verbal communication skills
- Persuasion and Influencing skills, strong negotiating skills
- Good work organization, time management skills and ability to work under pressure
- Ability to work quickly, methodically and accurately
- Sound interpersonal skills
N75,000 to N100,000 Monthly.
Application Closing Date
29th February, 2016.
How to Apply
Interested and qualified candidates should send their applications and CV's to: [email protected]