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Customer Care Executives (Outbound) at Contec Global Group

Posted on Tue 16th Feb, 2016 - hotnigerianjobs.com --- (0 comments)


Contec Global Group - Established in 1984 and headquartered in London, the Contec Global Group has a worldwide presence, with operations in Asia, Africa, Europe and America.As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developing countries. Today, the Group is engaged, globally, in providing integrated, systems-based solutions in the fields of Secure Technologies, Infrastructure and Hospitality.

We are recruiting to fill the position below:

Job Title: Customer Care Executive (Outbound)

Location:
Lagos

Essential Duties and Responsibilities
  • Advising present or prospective customers by answering calls, converting inquiries into sales and making outbound calls.
  • Working towards and achieving stretching personal and team objectives.
  • Identifying how we can best help customers.
  • Processing customer orders and up-selling products based on identified customer needs.
  • Maintaining quality service by following organization standards.
  • You will support preparation, analysis and presentation of customer data for coming up with new ideas for acquisition of new customers and retention of existing customers.
  • Your aim will be to come up with clear business-oriented actionable plan and support execution using CRM tools, while coordinating with different teams within the central team.
  • Contributing to team effort by accomplishing related results as needed.
Education and/or Work Experience Requirements
  • Bachelor’s Degree in any reputable institution.
  • 2-3 years’ Experience in related field.
Skills:
  • Dynamic and enthusiastic person with good written and verbal communication skills
  • Persuasion and Influencing skills, strong negotiating skills
  • Good work organization, time management skills and ability to work under pressure
  • Ability to work quickly, methodically and accurately
  • Sound interpersonal skills
Salary
N75,000 to N100,000 Monthly.

Application Closing Date
29th February, 2016.

How to Apply

Interested and qualified candidates should send their applications and CV's to: [email protected]

  

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