Waiter at Puff and Glaze Limited

Puff and Glaze Limited is a one stop shop for all culinary needs, dedicated to delivering exceptional customer experiences through our sub-brands. Each distinct brand has been meticulously crafted to cater to diverse palates, occasions, and preferences, while consistently upholding our unwavering commitment to: Quality: Utilizing only the finest ingredients and adhering to rigorous culinary standards; Excellence: Striving for continuous innovation and improvement in our offerings and services; Unmatched Service: Providing personalized attention, prompt responsiveness, and exceptional hospitality to every client and guest.

By maintaining this tripartite focus, we aim to establish Puff and Glaze Ltd as the premier culinary destination for discerning individuals and organizations seeking unforgettable culinary experiences.

We are recruiting to fill the position below:

Job Title: Waiter

Location: Gbagada, Lagos
Employment Type: Full-time

Job Summary

• The Waiter is responsible for ensuring timely, efficient, and excellent customer service delivery during daily corporate food service, in-house operations, and external events.
• The role involves packing and portioning meals, serving clients courteously, maintaining food hygiene standards, and representing Puff & Glaze’s brand professionally at all times.

Key Responsibilities
Food Preparation & Portioning:

• Portion meals accurately based on daily menus and order specifications.
• Ensure all food packs are properly labeled, sealed, and delivered in hygienic condition.
• Cross-check orders before dispatch to avoid errors or omissions.
• Maintain cleanliness of packing and service areas before, during, and after operations.

Corporate Lunch Service:

• Pack, load, and deliver food to designated client locations according to schedule.
• Set up meal stations neatly and serve customers politely at corporate sites.
• Manage meal portions efficiently to prevent waste or shortage.
• Return leftover items and service equipment to the kitchen for proper accounting.

Customer Interaction & Feedback:

• Greet customers warmly and maintain a professional attitude throughout service.
• Record customer feedback, suggestions, or complaints and relay them to the Service Supervisor.
• Support in maintaining good relationships with corporate clients through courteous service.

Event Support:

• Assist in setting up, serving, and clearing during internal and external catering events.
• Ensure uniform and grooming standards are met for all events (as per the company’s Dress & Grooming Policy).

Compliance & Reporting:

• Follow all food hygiene, safety, and COVID-19 handling protocols.
• Complete daily service reports including quantity packed, delivered, and customer feedback.
• Report any incidents, delays, or equipment shortages promptly to the Supervisor.

Qualifications & Experience

• Candidates should possess an SSCE / OND in any discipline with 1–2 years of experience in food service, catering, or hospitality preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and time management.
• Must be punctual, presentable, and team-oriented.

Key Competencies:

• Customer-focused mindset.
• Good personal grooming and hygiene.
• Ability to multitask under pressure.
• Positive attitude and reliability.
• Willingness to work shifts (morning/night) and weekends as required.

Application Closing Date
8th December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@puffandglaze.com using the Job Title as the subject of the email.