Lheon Consulting Limited is a strategy development and talent consultancy company, devoted exclusively to career shaping and personal development activities.We work globally with professionals and experts in the financial sectors to offer resourceful training, assessment and recruitment services to financial and non-bank financial institutions through use of innovative technologies to achieve a perfect workplace.
Ensure all new hires are properly onboarded on HRIS and all necessary documents completed at resumption
Onboard new hires on employee benefits available, including training on HMO benefits and other employee perks.
Review and improve the current onboarding process to ensure all new staff are fully informed about their benefits, roles, and responsibilities.
HR Process Optimization:
Review and refine current HR processes to ensure they align with business needs and growth objectives.
Address issues related to staff benefits, ensuring seamless communication and access to necessary healthcare services.
Provide timely HR support to employees when needed
Staff Scheduling & Leave Management:
Oversee the creation and management of staff schedules, ensuring proper coverage and avoiding conflicts in customer-facing shifts.
Develop and implement an effective leave approval and tracking system to ensure no understaffing during peak periods.
Coordinate with business line managers to ensure proper staffing levels for both customer-facing and back-end roles.
Employee Relations & Conflict Resolution:
Build and maintain cordial relationship with staff to aid collaboration with policy compliance
Manage interpersonal dynamics and staff relationships, addressing any emotional tensions or conflicts that may arise in the workplace.
Foster a positive and collaborative work environment by implementing policies and practices that promote mutual respect and teamwork.
Provide support to employees experiencing personal or work-related challenges, ensuring they are appropriately managed.
Client Management:
Manage client’s audit enquiry, query and periodic assessment.
Provide timely updates to client on leave requests, and other staff-related absences.
Succession Planning & Talent Development:
Identify key employees and develop strategies for talent retention, including succession planning.
Address potential succession risks by identifying opportunities for staff development and internal promotions.
Work closely with leadership to ensure that key roles are not overly reliant on a few long-term staff members.
Identify knowledge gaps and organize periodic upskilling, specific or general staff trainings
HR Reporting & Performance Management:
Track and report HR metrics, including leave balances, staffing levels, and employee performance.
Use data-driven insights to improve HR processes, staffing decisions, and overall operational efficiency.
Collaborate with other management teams to ensure smooth coordination and clear communication around operational issues
Core Competencies:
Good knowledge of HR systems and automation tools, with experience in leave management, onboarding, and conflict resolution.
Ability to lead and collaborate effectively with cross-functional teams, especially in a fast-paced, dynamic environment.
Strong decision-making skills, particularly in real-time problem-solving and managing operational challenges.
Experience in managing workplace culture, particularly in dynamic teams with a high level of interpersonal relationships.
Good knowledge of excel and Power point
Fair understanding of payroll administration
Skills and qualifications
Degree in Human Resources or Personnel Management, Business Administration, or other related fields
Minimum of 5 year of HR generalist experience
Good knowledge of HR best practices and employment laws
Excellent communication and interpersonal skills
Good organization and time management skills
Ability to work on weekends.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: talentspool@phillipsoutsourcing.net using the Job Title as the subject of the email.