Restaurant General Manager at Vestates

Vestates was born on the 19th March 2013 as a private Limited Liability company, to launch out into the real estate and property management services space. Our aim over the years has been to provide complete real estate services. These include the sale and lease of residential and commercial properties, and long-term property management within Nigeria and Internationally.

From our early days of operation, we have focused on using technology to compete and create a niche for ourselves in the Nigerian real estate industry. Unfortunately, we had to step down to a more analogue approach if we were to work with other stakeholders in the real estate space in Nigeria. We dare say that, Vestates was ahead of its time in that regard.

We are recruiting to fill the position below:

Job Title: Restaurant General Manager

Location: Apex, Wuse II - Abuja (FCT) 
Employment Type: Full-time
Reports To: Managing Director

Job Summary

• The Restaurant General Manager is responsible for managing daily restaurant operations with the goal of delivering an excellent guest experience.
• The General Manager ensures efficient restaurant operation, maintaining high production, productivity, quality, and customer-service standards.
• hey are responsible for financial management, team leadership, customer satisfaction, and maintaining a safe, clean, and welcoming environment for guests and employees.

Key Responsibilities
Operational Management:

• Oversee daily operations of the restaurant, ensuring smooth service and timely, high-quality food and drink delivery.
• Ensure adherence to the restaurant’s standard operating procedures (SOPs) for food safety, health, and hygiene.
• Supervise food and beverage preparations, quality, and presentation.
• Manage and coordinate inventory levels based on reports from store manager, purchaser and suppliers.
• Ensure compliance with licensing, hygiene, and health and safety regulations.
• Implement initiatives for energy conservation, waste reduction, and sustainability.
• Personally engage with guests and VIPs to ensure a more personalized and memorable experience.

Financial Management:

• Prepare and manage the restaurant’s budget, monitoring revenue, expenses, and profitability.
• Analyze financial reports, including sales, labor, and operational costs, identifying areas for improvement.
• Develop and execute strategies to meet revenue targets and control costs.
• Manage payroll, approve invoices, and coordinate with the accounts department for financial disbursements and reconciliations.
• Forecast sales and plan accordingly to maximize efficiency and reduce waste.

Team Leadership & Development:

• Lead and supervise staff, ensuring optimal performance and adherence to restaurant policies.
• Recruit, train, and onboard new team members, ensuring all employees are aligned with the restaurant’s vision and values.
• Develop and maintain employee schedules to meet the needs of the restaurant and ensure appropriate staffing.
• Conduct regular performance evaluations, providing feedback, coaching, and opportunities for professional development.
• Promote a positive work environment, ensuring employee satisfaction and motivation.
• Recognize and reward top performing staff to maintain high morale and staff retention.

Customer Experience:

• Ensure a high level of customer satisfaction through attentive service, handling complaints, and resolving issues promptly and professionally.
• Monitor customer feedback, both in-person and online reviews, and take steps to improve customer service and overall guest experience.
• Design and implement guest engagement activities, special events, and promotional offers.

Marketing & Sales:

• Work with the marketing team to create promotional campaigns, menu launches, and events that drive customer traffic such as jazz nights, live bads and other curated lounge experiences.
• Collaborate on social media strategy, managing restaurant’s reputation online and building brand presence.
• Analyze sales trends and customer preferences to optimize the menu, pricing, and promotions.
• Identify key areas and opportunities for growth and partnerships with influencers, corporate clients and High net-worth individuals to enhance brand visibility.
• Ensure a balance between energetic nightlife experience and the premium brand image.

Menu & Supplier Management:

• Coordinate with chefs and kitchen staff to ensure the menu aligns with the restaurant’s vision and target audience.
• Collaborate with suppliers to negotiate contracts, pricing, and delivery schedules.
• Introduce new products or services to keep the restaurant innovative and competitive in the market.

Reporting & Administrative Duties:

• Ensure records of daily operations, inventory levels, staff performance, and financial data are maintained and submitted across the different departments by the managers.
• Submit regular reports on restaurant performance to senior management/ownership.
• Manage compliance with legal requirements, such as labor laws, health and safety regulations, and tax filings.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related fields (preferred).
• Minimum of 4 - 8 years’ experience in a management role in a restaurant or hospitality setting.
• Proven track record of managing operations, budget control, and staff leadership.
• Knowledge of food safety, hygiene, and health regulations.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Key Competencies:

• Leadership and Team Management
• Financial Acumen
• Strong Communication and Customer Service Skills
• Problem-Solving and Decision-Making
• Time Management and Multitasking Abilities
• Knowledge of Restaurant Management Software (e.g., POS systems)
• Understanding of Food & Beverage Operations

Working Conditions:

• Full-time position with flexible working hours.
• Physically active role that requires being on your feet for extended periods.
• High-pressure environment, especially during peak business hours.

Application Closing Date
16th November, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Only shortlisted candidates will be contacted, please.
• This role is essential for ensuring the success of the restaurant by balancing operational, financial, and team-related demands while maintaining a high standard of customer satisfaction.