Operations Director at a Non-governmental Organisation - HR-EX Consulting

HR-EX Consulting - Our client, a non-governmental organisation, is recruiting to fill the position below:

Job Title: Operations Director

Location: Lagos 

About the Role

• We are seeking an experienced Operations Director to provide strategic and operational leadership across the organisation.
• The role is responsible for translating organisational strategy into effective operations, overseeing core support functions, and serving as a key advisor to the Chief Executive Officer and Board.

Key Responsibilities
Strategy:

• Support the CEO and Management Team in developing and executing organisational strategy, KPIs, and operational plans aligned with the Theory of Change.
• Provide strategic input on organisational design, systems, and people to deliver the organisation’s mission effectively.
• Champion a people-centred, inclusive, and performance-driven culture.

Leadership & Management:

• Provide strategic oversight and line management across finance, HR, risk, operations, legal, technology, administration, and communications.
• Identify and manage organisational risks, ensuring compliance, accountability, and continuous improvement.
• Coach and develop senior team members to strengthen leadership capacity and operational excellence.

Operations & Performance:

• Ensure effective policies, processes, and controls are in place to drive efficiency and productivity.
• Analyse operational performance and implement process improvements across teams.
• Collaborate with internal and external partners to strengthen organisational best practices.

Finance, Resources & Governance:

• Ensure financial sustainability through effective budgeting, planning, treasury, and financial controls.
• Oversee financial reporting, audits, funder compliance, and risk management in collaboration with the CEO and Board.
• Act as a key liaison with auditors, funders, and regulatory bodies as required.

Legal & Compliance:

• Ensure compliance with all statutory, regulatory, contractual, and funder requirements.
• Oversee contract approvals, grant management systems, and internal compliance frameworks.

Technology, HR & Communications:

• Oversee IT systems, data platforms, and cybersecurity to enable efficient, future-ready operations.
• Lead the organisation’s People Strategy, including performance management, engagement, learning, and talent development.
• Provide oversight for marketing and communications to ensure brand alignment and consistency.

Office & Administration:

• Provide governance support, including Board documentation and reporting.
• Oversee procurement, office infrastructure, inventory management, and operational expenditure approvals.

Key Requirements

• Interested candidates should possess a Bachelor's Degree with 10-15 years experience.
• Senior leadership experience with broad operational responsibility.
• Strong knowledge of HR, finance, risk management, IT, and governance best practices.
• Experience in budgeting, financial planning, and working with Boards.
• Excellent leadership, strategic thinking, communication, and stakeholder management skills.

Application Closing Date
Not Specified.

How to Apply
Interested and candidates should send their CV to: recruitment@hrexng.com using the Job Title as the subject of the mail.

Note: Only qualified candidates will be contacted.