Technical & Operations Director / Chief Operations Officer (Technology) at PG Consulting Limited

PG Consulting Limited is a recruitment, training and business consulting firm. We provide our clients - businesses and corporate organizations - across different industries with superior human capital, high-quality trainings and cutting-edge consulting to help them drive organizational growth, multiply staff productivity, gain appropriate market positioning and maximise profit.

Over the course of almost 20 years of our existence, we have serviced various organizations, many of which are strong indigenous brands operating with global standards. We are most inclined to building strong brands and supporting business growth across industries. Our preference is to work with our clients as partners on an on-going basis towards making their organizations internally effective and more profitable. As we grow into the future, the sustaining core of our operations is working with you, all the way, from People to Profit.

We are recruiting to fill the position below:

Job Title: Technical & Operations Director / Chief Operations Officer (Technology)

Location: Nigeria
Employment Type: Full-time | Executive Management Role
Industry: IT Solutions | Printer Sales | Managed Print Services (MPS)

Role Overview

• The Technical & Operations Director / COO (Technology) will oversee all technical, service delivery, and operational functions, ensuring high service quality, operational efficiency, and SLA compliance.

Key Responsibilities

• Lead technical, operations, and service delivery teams
• Oversee managed print services operations and installations
• Ensure SLA compliance and customer satisfaction
• Develop operational processes, KPIs, and quality standards
• Manage service risks, escalations, and business continuity
• Coordinate OEM(ESPON) technical standards and certifications
• Drive operational efficiency and cost optimization.

Key Requirements

• 10+ years’ experience in technical or operations leadership roles
• Strong background in printer hardware, MPS, or IT service delivery
• Experience managing large technical or field service teams
• Strong understanding of SLAs, KPIs, and service contracts.

Qualifications:

• Bachelor’s Degree in Engineering, Computer Science, or related discipline
• Technical or operational certifications are an added advantage.

Personal Attributes:

• Strong leadership and decision-making ability
• Process-driven with attention to detail.
• Customer-focused and quality-oriented
• Ability to manage pressure and complex operations
• High integrity and accountability.

Remuneration

• An attractive executive-level compensation package, aligned with experience and performance, will be provided.

Application Closing Date
15th February, 2026.

How to Apply
Interested and qualified candidates should submit their CV to: topexecutives@pgconsultingng.com using the job title as the subject of the email.