HR and Admin Executive at a Fast-Growing Fashion Retail Business - TNA Consulting

TNA Consulting - Our client, a fast-growing fashion retail business based on Lagos Island.

They are recruiting to fill the position below:

Job Title: HR and Admin Executive

Location: Lagos Island, Lagos
Employment Type: Full-time (On-site)
Industry: Fashion Retail
Work Schedule: Monday to Fridayand alternating Saturdays, 9:00am – 5:00pm

About The Role

• Our client is seeking a people-focused and highly organised HR & Administrative Executive to oversee staff welfare, performance, discipline, and day-to-day administrative operations across our store and warehouse.
• This role is hands-on and operational, with significant interaction with blue-collar staff.
• The ideal candidate must be patient, emotionally intelligent, firm but fair, and comfortable working in a fast-paced retail environment.
• Occasional customer interaction may be required.

Key Responsibilities
Human Resources (30%):

• Recruit, onboard, and orient store and warehouse staff
• Oversee staff attendance, punctuality, conduct, and performance
• Implement and enforce HR policies, rules, and procedures
• Handle employee relations, grievances, and disciplinary matters
• Support performance reviews and staff development initiatives
• Maintain accurate employee records and HR documentation
• Provide HR inputs for payroll, leave, and benefits administration.

Staff Welfare & Engagement (30%):

• Monitor staff wellbeing and address welfare concerns promptly
• Foster a respectful, inclusive, and orderly workplace culture
• Mediate conflicts and resolve workplace issues fairly
• Drive basic staff engagement and morale initiatives.

Administration & Operations Support (25%):

• Coordinate staff schedules, duty rosters, and attendance tracking
• Oversee daily administrative activities across store and warehouse
• Ensure workplace safety, cleanliness, and regulatory compliance
• Manage basic vendor coordination and office supplies procurement
• Support store operations in collaboration with management.

Customer Interface (15%):

• Handle escalated customer issues professionally when required
• Support frontline staff in delivering a positive customer experience
• Represent the brand appropriately in customer-facing situations.

Requirements
Education & Certification:

• Bachelor’s Degree or HND in Human Resources, Business Administration, or a related field
• Professional HR certification (CIPM or equivalent) is an advantage.

Experience:

• Minimum of 3 years experience in HR
• Experience in fashion retail or retail environments is an added advantage
• Proven experience managing blue-collar or frontline staff
• Experience in Administration is an added advantage.

Ideal Candidate:

• You are hands-on, people-centred, and comfortable being present on the shop floor and in the warehouse.
• You understand the realities of managing blue-collar staff, can balance compassion with structure, and take ownership of people and administrative processes.

Skills & Attributes:

• Strong interpersonal and communication skills
• High level of patience, empathy, and emotional intelligence
• Firm, fair, and confident in enforcing workplace rules
• Strong problem-solving and conflict-resolution skills
• Well-organised with strong attention to detail
• Proficient in MS Office and basic HR tools
• Good understanding of Nigerian labour laws
• Ability to thrive in a fast-paced retail environment.

Annual Net Salary
N3,600,000 / annum

Application Closing Date
27th March, 2026.