Stanbic IBTC Bank Nigeria: Collections Officer

Stanbic IBTC Bank Nigeria is recruiting for Collections Officer.

 Division Proposition
The Risk team at Standard Bank provides the essential foundations for our constantly evolving range of financial products and services. Risk is often the business unit that acts as the vital link in the powerful relationships we enjoy with our clients worldwide, and this division is now seeking an exceptional Collections officer to help us build on our success. Because you will work with colleagues across the business, you need to be an independent thinker, with exceptional analytical and communication skills, as you will organise and negotiate measurable solutions to fulfill challenging targets, and support our corporate business objectives


Position Description

PURPOSE OF JOB:
To minimise roll rate of potential Non Performing Loans through effective and efficient collection strategies and skills.

KEY ACCOUNTABILITIES/KRA:
Daily actioning of the loan arrears report & VAF arrears report as assigned by the Collections Team Leader.
Maintain daily call activity logs of RPCs, PTPS & PTPKs.
Strict adherence to work and break schedules.
Effective utilization of daily reports to ensure regularisation of all pre-NPL accounts.
Educate Customers when necessary.
Watchlisting of accounts when due.
Other duties as assigned by the Collections Team Leader.

Required Skills and Qualifications

EDUCATIONAL QUALIFICATION:

Minimum of a B.Sc degree in social sciences

WORK EXPERIENCE:
One year exp
Ability to work with large spreadsheets

Required Competencies

TECHNICAL COMPETENCIES:
Sound knowledge of retail lending analysis techniques, advances, credit criteria, credit policies, risk and financial analysis, credit control and application thereof.
Sound understanding of the Bank’s products suite – Unsecured Lending, Home Loans, Vehicle and Asset Financing etc.
Sound knowledge of SBG’s credit policies and processes.
Working knowledge of MS Office suite with emphasis on MS Excel

PERSONAL SKILLS:
Communications skills.
Conflict management.
People Management and leadership.
Negotiation skills.
Good reporting skills.
Sound judgement abilities.
Empathy.

How To Apply
Visit the Stanbic Careers Portal below and enter the Job ID: 5481. Click search

Click Here To Apply Online