Stanbic IBTC is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent.
We are recruiting for the position of:
Job Title: Officer, IT Production
Job ID: 10546
Purpose of Job
- To process data by running End of day activities on application systems, take backup of databases, generate reports, print and circulate.
- Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
- Provide high level competency with regard to application systems monitoring.
Required Skills and Qualifications
- Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.
- Professional qualification will be an added advantage.
- Minimum of 2 year post qualification experience.
- Experience in Finacle Banking Application will be an added advantage.
- Proficiency in MSSQL server, ORACLE, Sybase and Crystal Report.
Personal Skills
- Good leadership skills
- Strong organizational skills
- Strong troubleshooting skills
- Interpersonal skills
- Good leadership skills
- Good written and oral communication
- Results Oriented
- Customer focused
- Integrity
- Ability to work under pressure
Required Competencies
- Must be service oriented
- Relationship Management.
- Good logic and problem solving skills.
- Good knowledge on ITIL processes.
- Issues Management.
- Good multitasking abilities.
- Proficiency in the use of Microsoft software.
- Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously.
- Strong customer focus and ability to manage client expectations.
- Self motivation and able to work under little supervision.
- Ability to interact with users at all levels
Application Closing Date
21st February, 2013
Method of Application
Qualified and Interested Candidates Should
Click Here To Apply Online