Hamilton Lloyd and Associates - Our client is a Quick Service Outlet chain with over 25 years of experience in providing rich pastries, Nigerian and continental dishes for the family. Due to internal expansion; they are looking to hire the services of:
Job Title: Business Manager (Out Door Catering)
Location: Lagos
Job Summary
- The Business Manager must be able to plan, organise, direct and control the day to day operations of the organisation. He/She should also ensure rapid growth in sales with regards to proper customer relations.
Job Responsibilities
- Manage the day to day operations by managing and scheduling labour, developing the Outdoor Catering team.
- Ensuring health and safety compliance and client safety security policies.
- To ensure customer satisfaction and profit maximization by following the policies and guidelines of the company
- Ensure the adherence of company legislated workplace regulations
- Develop and implement budgets, prepare reports for senior management and ensure the department complies with company policies.
- Provide the evaluation that can help employees improve their work.
- Maintain a positive relationship with clients, customers and personnel.
- Drive Customer focused culture by serving as a role model in resolving customer issues
- Articulate effectively in working with people of different backgrounds and temperaments.
- Excellent ability to learn fast.
- Strong attention to details.
- A problem solver who quickly grasps complex situations and turns them into manageable tasks.
- Skilled in time management, prioritizing tasks, and meeting deadlines.
- Self-motivated and target-oriented.
- Ability to work with strict hygiene rules.
- Confident approach to enforcing regulations and reporting problems.
- Responsible for management of inventory at the restaurant to eliminate losses, waste and stock-outs.
- Managing the food and beverage provision for functions and events.
- Supervising catering and waiting staff at functions.
- Planning menus in consultation with chefs.
- Organising, leading and motivating the catering team.
- Planning staff shifts and rotas.
- Ensuring health and safety regulations are strictly observed.
- Budgeting and establishing financial targets and forecasts.
- Monitoring the quality of the product and service provided.
- Keeping financial and administrative records.
- Managing the payroll and monitoring spending levels.
- Maintaining stock levels and ordering new supplies as required.
- Interacting with customers if involved with front of house work.
- Liaising with suppliers and clients.
Main Specification
- Education: Bachelor's Degree in Sales, Marketing, Business Management.
- Experience Required: 5+ years of experience within the industry.
Required Skills/Abilities:
- Team Management & leadership skills.
- Sales Management.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should forward their CV's to:
[email protected] ,
[email protected] kindly make the subject of the mail the job title.
Note: Only successful candidates will be contacted.