ToLet.com.ng - Nigeria’s 1st online lettings agency and one of Nigeria’s fastest growing internet companies. We provide a comprehensive property rentals platform that helps Lagosians navigate the stressful, frustrating and unstructured Lagos property rental market.
In order to push our continued level of success, we require talented and resourceful individuals to fill the role stated out below:
Job Title: Offline Activation Officer
Location: Lagos
Job Descriptions
- Enlisting and onboarding of landlord’s properties.
- Prospect for both seller and buyer leads, convert leads to appointments & close for landlord’s agreements.
- Conduct a thorough needs analysis to ensure fiduciary service to all clients.
- Ensure that clients are pre-qualified.
- Show homes to prospective home clients.
- Schedule showings of homes with clients, listing agents and/or home sellers.
- Refine buyers’ criteria and select additional homes to show as necessary.
- Write & submit all offers to purchase homes for buyer clients.
- Negotiate offers to purchase and oversee entire negotiation process.
- Schedule and attend on-site property inspections with clients and vendors.
- Negotiate all inspection repairs.
- Provide clients access to homes under contract as needed for measuring, inspecting & etc.
- Promptly return all client telephone calls, texts and/or emails.
- Gather and answer buyer questions about potential homes and local community information.
- Managing and dealing with client; resolving issues or developments quickly and appropriately. .
- Contributing ideas proactively and constructively regarding the challenges of the team.
- Attend and contribute actively to all projects,trainings and meetings that benefit the wider team.
- Accomplish targeted performance objectives on a consistent basis.
- Provide buyer clients pricing information and market research.
- Educate buyer clients about home buying process.
- Regularly assure buyer clients that lead agent is involved & informed – Promote the team concept
- Keep lead agent informed on all client communications and developments (copied on all emails & update notes in CRM).
- Close clients to written offers to purchase or let.
- Communicate diligently with administrative staff to ensure the highest level of service to buyer clients from initial contact through contract to close.
- Regularly attend team meetings.
- Attend all office training for working with clients.
Qualifications
- Minimum of HND in Estate Management or related fields.
- Must fully understand property management and its financial aspects.
- In depth knowledge of all rules and regulations surrounding property management.
- Competency in MS Office and relevant databases and softwares.
- Customer focus and bottom line orientation.
- Interpersonal savvy with strong communication and presentation skills.
- Well organised with excellent time management skills.
Skills:
- Strong attention to detail.
- You are curious, a keen problem solver with a desire to take ownership to resolve issues.
- You have strong confident communication skills.
- You are able to manage expectations and build a strong rapport with agents.
- You have the ability to challenge ideas, ask questions and provide ideas.
- A strong team player who forms positive relationships with both colleagues and customers.
- The ability to be adaptable and work outside of a set process where required, able to use your initiative and judgement to best handle the request.
- You are a disciplined, organised, thorough individual who demonstrates proactivity and responsibility.
- Proficient in Excel and Word.
Application Closing Date
30th December, 2016.
How to Apply
Interested and qualified candidates should:
Click here to apply online