MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
MTN Nigeria is recruiting to fill the below position:
Job Title: Dealer Account Executive (X7)
Reporting To: Regional Sales Manager
Division: Sales and Distribution
Location: Ondo, Yobe, Borno, Gombe, Kebbi, Zamfara, Bayelsa
Job Description
- Identify the training needs of the Trade Partners and other Channel members with respect to VAS and Consumer data products knowledge and liaise with Customer Consultant for implementation of training interventions.
- Understand statutes and regulations related to business operations in Nigeria and the telecommunications sector and provide guidance to Trade Partner when required.
- Deploy personal selling strategy initiatives through dedicated VAS and consumer data sales team.
- Product adoption of VAS and consumer data products along identified segments.
- Liaise with support team for effective customer management.
- Provide information regarding products complaint to appropriate and relevant department.
- Determine number of sales segments required to achieve sales targets.
- Monitor sales performance trends for all identified channels.
- Develop a short term action plan/ strategy to assist channels in achieving desired targets.
- Liaise with products developers to ensure optimum performance of the consumer data products channels.
- Identify and attend to specific consumer needs and resolve problems
- Evaluate customer complaints and drive corrective actions.
- Provide information to the customer regarding appropriate policies, procedures and operating practices.
- Build and maintain relationships with identified sales channels.
- Participate in and organizing product knowledge forums.
- Liaise with other relevant Departments (Marketing, Sales Support & Financial Operations, Channels) to ensure the sales process is uninterrupted and sales targets are achieved.
- Develop and implement sales process tailored towards achieving agreed targets.
- Responsible for driving high product retention rate.
- Develop and maintain current and accurate account of competitive information.
- Solution selling to the existing consumer base.
- Prospect, educate, qualify and develop new prospect for channel partners.
- Update forecast and opportunity detail to ensure accurate sales territory forecast.
Job Conditions
Tool of trade vehicle provided. Work is carried out mostly in the field. A valid drivers license (Extensive local travel). May be required to work extended hours / weekends.
Requirements
- A tertiary qualification preferably in the Social Sciences.
- Four (4) years sales/marketing experience in a fast moving consumer goods (FCMG) environment
- Account management experience
- GSM/Telecom/Information Communications and Technology (ICT) industry experience
Application Closing Date
28th February, 2013
Method of Application
Interested and qualified candidates should:
Click here to apply online
NB: Interested applicants should note that this vacancy exist for 7 locations.