Pfizer - Good health is vital to all of us, and finding sustainable solutions to the most pressing health care challenges of our world cannot wait. That's why we at Pfizer are committed to applying science and our global resources to improve health and well-being at every stage of life. We strive to provide access to safe, effective and affordable medicines and related health care services to the people who need them.
We are recruiting to fill the position of:
Job Title: Learning and Communications Manager
Job ID: 1045890
Location: Nigeria
Full-Time: Regular
Role Descriptions
- The Marketing Excellence Team (MET) is part of the Global Commercial Operations (GCO) Training team.
- This team partners with the global Pfizer Marketing Leadership Council and Pan-BU global Marketing leaders to deliver learning and development programs that build marketing skills at the local/regional and global level.
- This manager will lead global learning projects of varying complexity and scope, proactively lead and resolve maintenance and enhancements to online learning platforms/tools, lead data reporting used to make key team decisions, drive a monthly communications strategy, manage team operations and budget. This manager reports to the Director, Marketing Excellence Team.
Responsibilities
Learning & Development:
- Lead global and U.S. learning projects of varying complexity and scope - including, but not limited to:
- (1) Commercial Community Onboarding Programs and (2) learning and recognition programs.
- Responsible for business case, process, project execution, vendor management, budget planning and communication.
Intranet development and maintenance:
- Lead online Infrastructure enhancement projects for the Commercial Community Intranet site, MET Dashboard and Marketing 180 Competency assessment platform
- Gather and apply technical and user feedback to enhance on-demand learning strategy, make enhancements, & resolve user issues and conflicts
- Lead off-shore teams, matrix functions in completing updates and enhancements. Is accountable for the team’s milestones/deliverables
- Responsible for business case, financial planning, work plan creation, managing and monitoring project completion, mitigating risks, design/develop communications to users
Data Analysis & Metrics Reporting:
- Develop and lead process to analyze data and prepare reports to inform learning participation metrics by region/month
- Investigate and propose additional metrics to conduct learning needs analysis, leadership reports
Communications:
- Lead Community communications strategy; including message plan, content development and distribution and management of inquiries (answering questions, comments, concerns and follow-ups)
- Proactively collaborate with authors and SMEs to ensure messages are relevant to diverse marketing audience
- Aid in the creation of presentations and status updates to our Marketing Leadership Council, GCO/SPCO leadership, and Operating Plan.
Operations:
- Lead MET budget and forecasting process. Accountable for the team’s accuracy in spend.
- Manage operations and contingency plans for live and virtual learning events.
- Manage the process for all e-learning added to Community portal and track usage via the Pfizer Learning Management System (LMS
Requirements
- The successful candidate will have proficiency speaking and writing English.
- Bachelor’s degree required
- 3-5 years’ experience leading projects in communications, event planning, operations, human resources, training, or business technology preferred.
- Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Ability to work effectively as part of a cross-functional and virtual team
- Thrive in the excitement of a being part of a fast-paced environment and goal-oriented team that serves colleagues around the globe.
- Independent, self-starter who likes keeping the operations of the community running at full speed and keeping the team informed.
- Must be adaptable to adjust to changing demands, timelines, and deliverables.
- Excellent project management, relationship building and consultative skills. Proven ability to work effectively with and influence all levels of the organization with a wide range of diverse constituencies
- Expertise in SharePoint Administration (2010/2013), Web site development, Tableau/Dashboard reporting
- Proficiency in analyzing and reporting data with proven ability to demonstrate data interpretation capabilities
- Excellent planning, organizational, writing, presentation, and facilitation skills.
- Experience in managing budgets.
- Acts with speed and urgency in executing the remit determined by the MET
- Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Must be adaptable to adjust to changing demands, timelines, and deliverables.
- Ability to work effectively as part of a cross-functional and virtual team
- Thrive in the excitement of a being part of a fast-paced environment and goal-oriented team that serves colleagues around the globe.
- Independent, self-starter who likes keeping the operations of the community running at full speed and keeping the team informed.
Non-Standard Work Schedule, Travel or Environment Requirements
- Ability to connect with global colleagues occasionally on local time - early morning and late night teleconferences as required by projects.
- Some travel may be required.
Application Closing Date
2nd March, 2017.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: You can view and apply for this job by searching for the job opening title Learning and Communications Manager as keywords, or by using the job opening ID 1045890