Peoplesource Consulting - Our client, a fast growing recognised and respected name in the Nigerian hospitality and QSR industry.We are looking to recruit for our client, an experienced Manager with a proven background in the QSR industry with relevant and significant exposure to international brands, to fulfil this dynamic role.
We are recruiting to fill the position below:
Job Title: Restaurant Manager
Job ID: PPFRM 01
Location: Any City, Nigeria
Department: Operations
Reports to: Managing Director
Job Objective
- The successful individual will contribute in the planning and organising of all the client’s manufacturing activities.
- The incumbent will ensure that the outlet operates efficiently and profitably while maintaining the reputation and ethos of the client.
- He/She must coordinate a variety of activities, be responsible for the business performance, quality standards and health and safety of the restaurant.
- This role is both business-like and creative particularly in terms of marketing and business development, and involves combining strategic planning and day-to-day management activities.
Job Summary
- We are looking to recruit for our client, an experienced and resourceful Restaurant Manager with a proven background in the QSR industry and with relevant and significant exposure to international brands, to fulfil this dynamic role.
- The successful individual will have responsibilities including; maintaining the restaurant’s revenue, profitability and quality goals.
- The individual will ensure efficient restaurant operation as well as maintain high production, productivity, quality and customer service standards. The successful candidate will also contribute in the planning and organising of all the clients manufacturing activities.
Key Roles and Responsibilities
- Take responsibility for the business performance of the restaurant
- Coordinate the entire restaurant operation, including front-of-house and back-of-house Deliver superior service and ensure absolute customer satisfaction
- Analyse and plan restaurant sales levels and profitability
- Organise marketing activities, such as promotional events and discount schemes
- Prepare reports at the end of the shift/week, including staff control, food control and sales
- Create and execute plans for department sales, profit and staff development
- Set budgets or agree them with senior management
- Plan and coordinate menus
- Coordinate the operation of the restaurant during scheduled shifts
- Recruit, train, manage and motivate staff;
- Respond efficiently to customer queries and complaints;
- Maintain high standards of quality control, hygiene, and health and safety;
- Check stock levels, order supplies and prepare cash drawers and petty cash.
- Recruit, train and supervise staff
- Ensure compliance with licensing, hygiene and health and safety legislation/guidelines
- Overseeing stock levels
- Prepare and present staffing/sales reports
Job Dimensions:
- As above
- Any other tasks assigned by your Manager
Job Requirements
- Ability to multi-task, and change priorities constantly as needed in a fast paced environment. Team working skills to be able to lead a team and be a part of it
- The ability to work independently and confidently to make your own decisions;
- Excellent interpersonal skills for diplomatically handling staff and customers
- Strong written and oral communication skills for managing business admin and personnel matters.
- Appraise personnels performance and provide feedback to keep them upbeat and productive
- Estimate consumption, forecast requirements and maintain inventory
- Track compliance with sanitation and safety rules and regulations
- Control costs and cut waste
- Successfully promote and publicize the brand
- Nurture a positive working environment and lead by example as restaurant manager Good business awareness for achieving successful performance
- Excellent customer service skills
- Commercial awareness
- Flexibility
- Good interpersonal skills
- Communication skills
- Problem-solving skills
- Organisational skills
- Teamwork skills.
Experience and Qualifications
- HND/BSc Degree holder in Business studies, Business, Management or Hospitality management.
- Significant experience in the QSR industry with specific exposure to respected indigenous and foreign/international owned brand such as KFC, Debonairs, Dominos, Chicken Republic, etc
- Minimum two (2) years relevant experience in the restaurant manager position.
- Excellent communication skills (verbal and written).
- Proven working experience as restaurant manager or restaurant general manager Demonstrated career experience in customer service management
- Computer literacy and familiarity with restaurant management software
- Strong leadership, motivational and people skills
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send in their CV's and application letters to:
[email protected] quoting the job title and reference above as subject.