Butter Cups Concepts Nigeria is recruiting for Customer Service Executive.
Job Title: Customer Service Executive
Job Description:
Qualifications/ Experience
- B Sc / HND in any Social Science, computer science or Business related discipline.
- 2-3 years experience in a customer service position,
- Possess excellent inter-personal relationship,
- Must be able to use computers including knowledge of Excel, words and Access microsoft packages,
- Knowledge of SAGE Attractive Package.
Method of Application
If your experience, personal characteristics and qualifications meet the position specifications above,
then Send a cover letter and a detailed CV to:
[email protected]
and answer these questions. :
1. Who is an irate customer ? and explain in your own terms how you can handle this customer
2. Have you had an encouter with an irate customer ? if yes, narrate the ordeal and how you succeeded in the scenario
(Please state your expected salary in your CV)
Application Deadline: 10th August, 2010