IPI PowerTech is a member of the IPT PowerTech group of companies that delivers specialized solutions to the power, industrial and telecom sectors in Africa, the Middle East and neighboring countries. Since our inception in 1993, we have grown into a leading power solutions company, combining power expertise with telecom infrastructure specialization.
We are recruiting to fill the position below:
Job Title: Data & Performance Analyst
Location: Lagos
Employment Type: Permanent
Slot: 5
Job Description
- The Data & Performance Analyst will manage the functions of passive infrastructure network surveillance/monitoring escalation, complex data analysis and reporting to ensure target KPIs for infrastructure availability are met and maintained.
- Effective monitoring of the entire IPI managed network infrastructure
- Ensuring that all infrastructure incidents, trouble tickets, outages and performance alerts are detected on time and logged/documented
- Timely escalation (horizontally and vertically) of all shift detected incidents to field team by way of call-outs
- Generating operational shift reports and updates for analysis, reporting trends to predict future occurrences
- Notifying client and third-party service providers of issues, outages, remediation status and service plans
- Carry out a detailed analysis of causes of faults resulting in downtime
- Generate timely report based and faults analysis and proffer solutions accordingly
- Preparing and presenting operations performance analysis using charts
Requirements
Suitable candidate must possess the following requirements:
- First Degree in Engineering or Computer Science preferably
- Between three (3) to six (6) years experience in the Telecoms industry
- Field Operations and Network Operating Centre (NOC) experience is required
- Ability to carry out complex analysis using MS Excel (Very important)
- Proficient in the use of Affectli software
- Proficient in the use of other MS Office tools
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online