Party Station Limited is recruiting suitably qualified candidates to fill the vacancy below:
Job Title: Customer Service Assistant (Part Time)
Location: Lagos
Job Description
- As a customer service assistant at Party Station you are the first point of contact for all customers.
- Your main aim is to interact with all customers (virtual or walk-in).
- It is your daily duty to ensure all orders are processed as soon as they are received.
Responsibilities
- Delivering exceptional customer service through personal contact with customers;
- Interacting with and assisting customers with enquiries;
- Analysing sales figures and forecasting future sales;
- Processing all customer orders as soon as they are received;
- Using information technology to record sales figures, for data analysis and forward planning;
- Assisting in receiving and stocking procedures, and assisting in merchandising procedures;
- Responding to customer complaints and comments;
- Keeping up to date with the latest movies, cartoons and trends in the party world.
- Ensures proper labeling and signing
- Ensure you maintain all registers
Qualification
- We welcome all applicants from different educational backgrounds with a minimum qualification of OND.
Skills Required:
- As a customer service assistant, we would expect you to be well spoken, articulate and well mannered.
- Dress code – professional
- The ability to plan and prioritise workloads accordingly;
- The ability to use the Microsoft package efficiently (particularly MSWord and Excel)
- Customer focus;
- The capacity to grasp new concepts quickly;
- The ability to multi-task and work under pressure;
- A desire to work as part of a team to generate fresh and innovative ideas.
Salary/Bonus and Working Hours
- Hours are dependent on individual stores and season.
- Salary will be negotiated at interview based on qualifications and experience.
Application Closing Date
31st March, 2017.
Method of Application
Interested and qualified candidates should send a copy of their CV's to:
[email protected] quoting the job specification LAGCA06.