SENSE World is a Business Consultancy firm focused on small/medium businesses. Our goal is to provide our clients with the support they need to grow their businesses by providing them with value-added and convenient services in a friendly atmosphere
Our client is a uniquely themed Lounge/Bar in Lagos seeking to fill the following position of a General Manager.
Job Title: General Manager
Job Responsibilities
- Develop an innovative and attractive concept for the lounge/bar to ensure a consistent stream of customers.
- Drive the objective of increasing customer database.
- Develop excellent customer service process and ensure conformity by all staff.
- Develop a culture of actively seeking feedback from customers on a regular basis, get to know the regular guests and acknowledge and reward repeat customers.
- Ensure strict control of stock through the management of wastages, correct practice and procedure behind the bar and on the floor.
- Ensure that in house control systems/audit requirements are adhered to.
- Closely examine all management accounts, daily and weekly operating controls, key performance indicators and composite figures in order to assess company performance.
- Manage monthly stock-takes and review results and variances with relevant departments.
- To support the recruitment and selection employees to the agreed staffing levels using cost effective recruitment methods.
- To ensure all staff are well briefed on their responsibilities and are given constant supervision and motivation on all aspects of their work and provide a clear handover during shift changes to ensure that each shift is reviewed and handovers/briefings are carried out.
- Assisting in management/running of staff meetings, ensuring the team are fully briefed and action points are recorded and achieved
- Support the delivery and measurement of promotional activities, including staff incentives
Requirements
- A minimum of a good 1st degree in any of the social sciences
- 5+ years’ experience as an Operations Manager in a bar or similar organization.
- Excellent leadership skills
- Excellent Administrative skill
- Ability to manage people
- A good understanding of cost management
- Ability to work long hours
Application Closing Date
22nd March, 2013
Method of Application
Interested and qualified candidates should:
Click here to apply online