Kranite Nigeria Limited commits itself to becoming an international company and a major supplier and designer of Architectural hardwares in Nigeria. The company is best sourced for wide range of activities related to Stainless Steel Railings; Aluminum Railings; Burglary Proof; Stone Coated Roof; Office Partitions; Shower Cubicles; Furniture & Fittings. Our success is driven by our people and their commitment to get results the right way by operating responsibly, executing with excellence, applying innovative technology and capturing new opportunities for profitable and sustainable growth.
We are recruiting to fill the position below:
Job Title: Relationship Manager
Location: Lagos
Job Description/Responsibilities
Strategy:
- Drive profitable growth by acquiring, developing and servicing long-term relationships with clients.
Business:
- Accountable for the performance of individual’s own client book.
- Deliver NNM, AUM, and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).
- Generate healthy pipeline of target market prospects and convert them into clients.
- Grow client portfolio size by deepening existing customer relationships.
- Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.
- Deliver, monitor and review solutions to clients based on client investment profile.
- Conduct periodic reviews of client accounts in accordance with established procedures.
- Deliver profitable growth by controlling costs and mitigating operational losses.
- Deliver positive client performance in line with client investment profiles.
Processes:
- Support the continuous improvement of processes to increase operational efficiency and effectiveness.
- Support the effective management of operational risks across the Business and in compliance with applicable internal policies, and external laws and regulations at a global level.
- Support the delivery of Business strategy in a safe and well-controlled manner and on an end-to-end basis.
- Ensure sales management, suitability and onboarding processes are applied appropriately.
People and Talent:
- Collaborate with support functions, business partners, and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.
Risk Management:
- Do what is right in order to avoid reputational risks and operational losses.
- Understand the risk and control environment within area of responsibility and drive rectification as required.
- Handle customer issues, complaints, and product enquiries on timely basis in accordance with established procedures.
- Ensure that Risk Management matters that are brought to attention are subject to direct remedial action and/or ensure adequate reporting to the relevant Risk Committees and/or line management.
Governance:
- Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Ensure adherence with the highest standards of ethics and compliance with relevant policies, processes and regulations forms part of the culture.
- Participate in Local Client Committee and other relevant committees where applicable.
- Engage with all audit report findings and ensure feedback is acted upon.
Regulatory & Business Conduct:
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
- Support the business to achieve the outcomes set out in the Bank’s Conduct Principles, such as Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders:
- Platform Managers
- Client Service Managers
- Product Specialists and dedicated functional partners
- Relevant Front office colleagues
Other Responsibilities:
- Embed Here for good and the Group’s brand and values.
- Perform other responsibilities assigned under Group, Region, Country, Business or Functional policies and procedures.
- Work effectively across SCB, using values behaviours to drive overall business growth.
Qualification
- The chosen candidate should hold an appropriate B.Sc compliant qualification
Application Closing Date
29th April, 2017.
How to Apply
Interested and qualified candidates should send their CV's to:
[email protected]