Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 39,000 employees in more than 120 countries.
We are recruiting to fill the position below:
Job Title: Technical Operations Head, CEEMEA
Location: Nigeria
Job Summary
- To act as an advisor to the Regional Team and in specific, the Head of Operations, in relation to the operational risks within the CEEMEA Region.
- This role will work alongside the Regional leadership team and closely with Regional
- Compliance and Audit in ensuring that we have a good insight into the risk profile for the region and appropriate risk mitigation plans in place to manage the risk.
- This role will be key in supporting Country Heads in building the appropriate risk and controls frameworks for the countries ensuring that we leverage best practice, existing knowledge and common sense in supporting the businesses to transact and grow.
Principal Duties/Responsibilities
- Participate as a member of the Regional Operations Leadership Team, working alongside sub-Regional COO’s, Change Leadership, PMO and IT
- Work closely with Regional Compliance and LCO’s in the review and consideration of operational risks
- To act as an advisor and coach to the business CEO’s in the design of operational controls and in the effective introduction and implementation of policies and procedures
- Identify the gaps, risks and identify potential solutions for supporting the business in the effective implementation of controls –work out how we fill the gaps between the business implementation/execution and 2nd line of defence, particularly in sub-scale organisations
- Support the business in preparation for audit
- Work with risk advisors to identify political and physical risks for the region – understand the implications for business continuity and physical security; for high risk locations, work with Group Security in creating scenario based training for business leaders for incident management (examples like the Middle East/Bahrain or Japan where political or physical incidents mean we need to think about operations recovery in a different way)
- Oversee (not do) the business continuity planning for the region
- Work with project and OPEX teams in supporting the design of effective controls when implementing TOM/”Cook Book”. Demonstrate and utilise your knowledge of the business and processes to challenge and drive for better ways of working; be integral in process design
- Work with LCO’s on control framework development. Use your experience and business knowledge to rationalise and optimise the control environment - drive to standardise across the region
- Act as an advisor to outsourcing programmes to ensure effective management and good governance
- Teach, mentor, support.
Required Qualifications, Skills, Knowledge, Experience Qualifications
- Bachelor's Degree or equivalent experience
Knowledge, Skills, Experience:
- Minimum 5 years' experience in a corporate Internal Audit or Compliance function in a multi-cultural environment
- Experienced in engaging, managing and influencing challenging stakeholders in a non-hierarchical environment towards achieving a common vision or goal
- Knowledge of the first/second/third line of defence principals
- Strong interpersonal and communication skills.
- Cultural awareness and able to adapt style and approach to the country they are working in
- Experience of the analysis of process control environments in conjunction with regulatory requirement and subsequent diagnosis of deficiency/recommendation of change
- Experience of the insurance sector
- Experience of the region.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online