FlexEdge Limited - Our client, a highly rated ultra-luxury Hotel in the Federal Capital Territory Abuja, is recruiting suitable, qualified and well experienced candidates, to fill this position below:
Job Title: Assistant Restaurant Manager
Location: FCT, Abuja
Reporting to: Restaurant Manager
Position Objective
- Support the Restaurant Manager in ensuring that the image of the restaurant and increasing its sales (from preparation through to service)
Role/Responsibilities
- Be the host and communicate with guests
- Organize the restaurant team: their tasks, schedules and information meetings
- Staff management: recruitment, training, evaluation and promotion
- Monitoring customer service levels
- Ensure the quality of service and service provision
- Maximize restaurant occupancy
- Ensure on-going profitability and have knowledge of financial matters
- Increase restaurant sales
- Recommend purchases of necessary items to F&B Manager.
- Recommend the hire or discharge of employees in the Restaurant to the F&B Manager.
- Manage and control the Restaurant in order to achieve or exceed budget.
- Control operating equipment through correct handling, storage and regular stock counts, in order to minimize loss through waste, theft and breakages.
- Direct, coordinate and control the efforts of the Restaurant personnel in maintaining a high standard of service, presentation and efficiency.
- Ensure that all furnishings and fittings are kept clean and in a good state of repair.
- Maintain a high standard of customer relations and personal contact with guests and to ensure that guest complaints are dealt with immediately and efficiently.
- Responsible for the implementation and maintenance of Restaurant procedures as directed by the F&B Manager.
- Ensure that all items served are correctly billed.
- Draw up of the shifts, staff changes and possible operational improvements.
- Responsible for opening and closing of shift procedures.
- Instruct and train Restaurant personnel in all aspects of practical and social skills to ensure a high standard of efficiency and service in the Restaurant
Professional/Educational Requirements
- HND level or similar standard in hotel/food and beverage studies
- Significant experience in the food and beverage industry, especially in dining room service
- Minimum of 3 years in similar post.
- Excellent knowledge of food and wine
- Must be fluent in the English
- Knowledge of Nigerian and foreign languages will be an added advantage
Qualities and Skills Required:
- Customer focused
- Listening skills stress management, team motivation
- Sales skills
- Ability with figures and the ability to manage a profit centre
- Ability to deliver training
- Dynamism/good relationship skills
- Excellent knowledge of food and wine
- Literate with Excel, MS Word abilities
- Ability to work under pressure
- Ability to deal with all levels of customers
Application Closing Date
12th May, 2017.
How to Apply
Interested and qualified candidates should send their CV to:
[email protected] with “AREM-HOSP-FCT” as subject of the mail.
Note
- Failure to use code as subject of the mail automatically disqualifies candidate
- Only qualified candidates will be contacted