Mtn, the leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable.It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are currently recruiting to fill the position below:
Job Position: NSMC Engineer BSS
Location: Lagos, Nigeria
Report To: NSMC Coordinator
Responsibilities
- Provide 24*7*365 network management; faults detection, analysis, troubleshooting, escalation and resolution of all Base Station Subsytems or Nodes Such BTS, BSCs and Power Equipments(Intrusion, Rectifiers etc)
- Activation of newly integrated BTS sites, Nodes (core element) after normal working hours, weekend, public holidays in ensuring optimal network performance and meeting business objectives and plans at all times
- Detecting, Diagnosis and acknowledging of all alarms from all Base Station Subsystems Nodes or Elements
- Real Time Performance/Management of all Base station Subsystems network elements for effectiveness and provision of daily reports for the next action to be carried out to improve network quality.
- Perform routine maintenance on all BSS network nodes across the country.
- Assume responsibility for correctly forwarding trouble tickets issued against all MTN Staff, other GSM providers, and MTN contractors. Also ensure that those tickets are resolved within specified period
- Identifying the malfunctioning of BSS network element for overall efficiency and trouble spots using various management tools such as Ericsson TMOS, Huawei iManager M2000, REWSS, REMEDY etc.
- Escalate all unresolved faults to the NSMC Co-ordinator if necessary
- Act as interface and also provide access ref number to MTN Contractors, Field Engineers, Operational Maintenance Center Engineers and other GSM/PTOs companies for planned work/change request and access to all MTN Location
- Hands on resolution of faults on Radio Access Nodes (BSC, BTS and Transcoder).
- Perform NSMC duties as instructed by NSMC Co-ordinator, e.g., correlation of outages, reporting, follow-up and resolution of specific network faults.
- Escalate all faulty devices or hardware detected after troubleshooting/diagnosing (which cannot be resolved remotely) to the field support engineers (Radio, Transmission, ESS and others) for replacement in order to improve network performance.
- Provide real time security information to all regional security offices across the country in order to protect all MTNN equipments through real time network surveillance
- Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality.
- Provide Ideas and Feedback on Network Status to the Relevant Planning Units based on specific KPI such as Processor Load e.t.c,
- Assist Capital program group engineers/Radio Engineers/Optimization and support personnel with troubleshooting/diagnosing and resolution of BSS Network faults.
- Ensure proper management and implementation of all network changes according to the organization process and procedures
- Provide regular update on MTNN performance and other network issues to the all the stake holders( Management(escalation unit, sales and distribution, customer relations, marketing and other relevant department in MTNN
- NSMC Shift Hand-over procedure is strictly adhered to
Any extra duty as given from time to time by the NSMC Co-ordinator.
Qualification and skills
- B.Sc Electrical Electronics /Computer Science/Engineering or a related field. UNIX, CCNA certification beneficial
- At least 4 years work experience comprising: At least 2 to 3 years hands on experience in light current, telecommunications or a related field.
- Experience in GSM switching environment preferably working on Ericsson, Huawei and Siemens switches is desirable.
Application Closing date
12th April, 2013
Method of Application
Interested and qualified candidates should:
Click here to apply