Adexen Recruitment Agency Recruits Customer Service Officer - Onne

Posted on Tue 02nd Apr, 2013 - www.hotnigerianjobs.com --- (0 comments)

Adexen is pioneering in HR and Recruitment Process Optimization to service its customers. All clients enjoy the flexibility of choosing dedicated Onshore, Nearshore, or Offshore services.

Our HR and Advisory consultants have many years experience of working with leading multinationals and large local companies across Africa and other emerging markets. Whether you are considering implementation of a new HR strategy or a move to outsource your resourcing function then our consultants can offer advice on a creative solution to your problem.

Our Client
Adexen Recruitment Agency is mandated by a leading provider of shipping and marine services to recruit a Customer Service Officer for its operations in Eastern Nigeria.

Job Title: Customer Service Officer

Job Reference: NGA1196
Location: Onne

Job description
  • The candidate will be responsible for maintaining relationships with clients.
  • He/She will report to the Onne Branch Manager
  • The position is based in Onne, Nigeria.

Responsibilities

The responsibilities for this office shall include but is not limited to the following:
  • Maintaining customer records and efficient service delivery
  • Proactive response to queries and business requests
  • Apt understanding of the business, clients requests and channel same to appropriate unit
  • Achieve & exceed designated revenue targets
  • Supply support services to staff and clients

Qualifications and Experience
  • B.Sc in a management related course
  • At least 2 years experience in a similar function
  • Must possess a thorough understanding of relationship management
  • Preferably female
  • Excellent Presentation & Communication Skills
  • A pleasing personality with the ability and drive to have the objectives completed
  • Should be Self-motivated
  • High proficiency in MS Office applications


Application Closing Date

16th April, 2013

Method of Application
If your experience, personal characteristics and qualifications meet the position specifications and your personal objectives are to seek such a challenge, then we would like to hear from you with details of your current earnings, up to date CV and explanation as to why your achievements to date fit you for consideration.
Click Here To Apply Online