Sharptowers limited is a digital company that support the growth of small and medium sized businesses through the efficient and effective use of our digital products and services. Innovation is the core of our company. We strive to deliver appropriate technology suited for the local markets where we operate. We also ensure that our services are accessible via our agent network. In so doing, we strive towards universal access.
We are currently recruiting qualified candidates for immediate employment to fill the vacant position below:
Job Title: Female Client Service Executive
Locations: Ikorodu, Mushin, Yaba, Alaba, Trade Fair, Surulere - Lagos
Job Type: Contract
Job Summary
- Visit clients, educate and resolute complaints.
Responsibilities
- Provide client support services in accurate and timely fashion.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Work in compliance with company policies and procedures.
- Utilize effective problem solving and time management skills in client service operations.
- Develop process improvements to enhance service efficiency and effectiveness.
- Provide support in new product development and enhancement activities.
Qualification/Requirements
- A good listener, very outspoken and young vibrant lady.
- Applicant must be resident of the specified Lagos areas.
- A fast learner with time management and problem-solving skills.
- Applicant must be conversant with their specified areas.
- SSCE, OND/HND and degree holders.
Remuneration
Application Closing Date
29th May, 2017.
Date of Interview
30th May, 2017.
Resumption Date
1st June, 2017.
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected] using "FCSE" and their desired location as subject. E.g. FCSE MUSHIN
Note: Please application without the subject title will be discarded.