Workforce Group - Our client, a leading Commercial Bank, is currently recruiting suitably and qualified candidates for the position below:
Job Title: I.T Support Officer
Location: Lagos
Function: Operational role
Industry: Banking
Specialization: Software, Hardware
Slot: 10
Job Description
- As an IT Support officer you will be responsible in maintaining the computer networks/systems of the organization ensuring that they run smoothly and providing technical support and advice to computer users
Responsibilities
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Following diagrams and written instructions to repair a fault or set up a system;
- Supporting the roll-out of new applications;
- Setting up new users' accounts and profiles and dealing with password issues;
- Responding within agreed time limits to call-outs;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritising and managing many open cases at one time;
- Rapidly establishing a good working relationship with customers and other professionals, such as software developers;
- Testing and evaluating new technology;
- Conducting electrical safety checks on computer equipment.
Qualifications and Requirements
- Not more than 28 years Old.
- OND in Computer science or Engineering couple with an I.T related qualification.
- Experience: 0 - 1 year
Application Closing Date
2nd July, 2017.
Method of Application
Interested and qualified candidates should:
Click here to apply online