MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.
We are recruiting to fill the position below:
Job Title: Project Manager
Location: Lagos
Division: Information System
Core Purpose of the Job
- To plan, manage the CAPEX execution and reporting manage and allocate resources for the execution of IS projects in line with the needs of all business units in the organization and MTN N business plan.
Job Summary
- Developing and implementing Information Systems Processes that are aligned to achieving all elements on the business score card.
- Participate in the review of Business Processes (headcount, process optimization, etc.), to drive efficiency gains.
- Serve the Division’s internal customers and provide solutions to improve the customer experience.
- Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviors and impact on non-compliance on bottom line results and company image/reputation.
- Drive an increase in MTNN’s Net Promoter Score.
- Track and document changes project scope, identify potential crises, and devise contingency plans and update, prepare, forecast and distribute project status reports to stakeholders
- Network and build solid relationships with internal units and relevant third parties and develop a close working relationship with relevant information sources to provide an integrated service.
- Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
- Carry out feasibility studies in new business initiatives and develop project charter, identifying project scope, expectations, objectives, risks, approach and deliverables with senior management and stakeholders, to support business goals.
- Develop detailed work plans and identify project deliverables and ensure all projects are well defined in terms of detailed project deliverables, milestones and time frames.
- Assist in evaluating, tracking and managing the development and performance of team members, to ensure productivity and achievement of business results.
- Close out project ensuring all resources are accounted for and released appropriately.
Education
- First Degree in Electrical/Electronics, Computer Science / Engineering or related discipline
- Procession of a professional project management certification (PRINCE2/PMP) will be an advantage
Experience:
Minimum 6 years’ experience which includes:
- 3 years’ experience in supervising/managing others
- Experience working in a medium to large organization
- 3-5 years’ Project scope Planning and Management.
- 3-5years experience in Project Portfolio.
- 3-5 years in Project demand management.
- 3 years’ experience in managing transformational projects.
- Experience working in a medium to large organization.
- Formal project management experience in a telecommunications business environment or in a customer care & billing systems (CC&BS) or an Enterprise Resource Planning (ERP) systems environment
- Proven experience in Managing large scale digital projects and solutions across complex, trans-national , cross-Functional program and channels
- Experience of facilitating project coordination and managing expectations across internal, 3rd party and/or client teams according to project requirements and workstreams from kick off to deployment
- Risk management prior to and during the project execution, managing risks within project timelines, budgets and quality
Job Conditions
- Normal MTNN office environment.
- Open plan office
- May be required to work extended hours
Application Closing Date