Stresert Services Limited - Our client is one of the leading Credit Bureau companies in Nigeria. As a result of growth, they require the service of a suitably qualified candidate for the position below:
Job Title: Relationship Executive
Job Ref: JRE17
Location: Lagos Island
Job Summary
- The role will be an interface between the company and its Members/ Data Providers.
- Must have an excellent rapport and develop relationship with Members/ Data Providers.
- Activities are conducted with the objective of increasing the amount of sales with the present Members and identifying and acquiring new business from potential Members/ Data Providers.
Detailed Responsibilities
- Identify and acquire new customers.
- Execute customer relationship plans.
- Build and maintain relationships with bureau subscribers to ensure customer satisfaction.
- Ensure optimal customer service experience at every client interaction.
- Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
- Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/Data Providers.
- Achieve revenue targets across different product/ service offerings by the company.
- Introduce new service offerings to customers; make sales to meet given targets.
- Any other duties of similar responsibilities assigned from time to time.
Requirements
- B.Sc / HND in a numerate of semi-numerate discipline.
- 3 - 4 years post qualification experience as a relationship officer/customer service executive preferably from the financial services sector.
- Must have good knowledge of MS Office.
- Excellent communication and interpersonal skills.
- Good customer service skills.
- Good planning and organizing skills with an eye for detail.
- Excellent negotiating and marketing skills.
- Must be detailed to the later.
- Please note that this role is a contract based position.
Application Closing Date
25th June, 2017.
Salary
N80, 000 - N100, 000/m (negotiable based on experience) + commission.
How to Apply
Interested and qualified Applicants should forward their passport picture and CV's to:
[email protected] using ‘JRE17’ as the subject of mail
Note: Qualified applicants will be invited for interviews.