First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
We are recruiting to fill the position below:
Job Title: Unit Head, Business Relationship Management and Business Analysis
Requisition ID: 1700000I
Location: Lagos
Job Code: STR/IT/00140
Job Type: Full-time
Job Description
The ideal candidate will be responsible for Coordinating and controlling all activities related to managing IT relationships with the business - capturing business demand, provisioning services and ensuring customer satisfaction. Specific responsibilities will also include:
- Ensure guidelines and procedures for the development of the IT service catalogue are aligned to business needs to ensure that all business requirements are addressed
- Coordinate effort to translate business requirements into design specifications
- Lead the identification, assessment and communication of impacts/ risks which may arise during the development and implementation of solutions and services
Qualifications
- This position is open to candidates with a minimum of 15 years post NYSC hands-on experience in Service Development or Operations and managing relationships with internal business customers. At least 7 years in a supervisory/management level.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online