BluePoint Global Services Limited is a Nigerian company providing industry critical support services, specializing in oil and gas, information & communications technology (ICT), real estate, trading and distributive services.
We are recruiting to fill the position below:
Job Title: Front Desk Analyst
Location: Lagos
Job Descriptions
- Manages the client relations management tool for adequate Group business insight
- Maintain organized calendar to show the scheduled activities of the Executive Management team
- Ensure that all meetings, appointments and travel arrangements for managers are well scheduled, planned, well-coordinated and well documented
- Resolves customer issues and complaints through in and out-bound telephone calls
- Address all customer issues and complaints
- Transfers calls to relevant staff or departments
- Ensures adequate reception and welcome of customers and guests
- Greet customers with friendly smile, offer assistance and be helpful in a positive manner
- Processes visitor check-in and checkout information
- Interact with guests checking in/ out, phones, guest & staff demands and issues whilst determining which has priority over the other
- Files guest records
Qualification
Competence Requirements
Core Skills:
- Friendly
- Understanding of client relationship management
- Organization and co-ordination skills
- Writing an d Communications Skills · Good negotiation skills
- Budgeting and cost management
- P/C personal productivity tools such as Microsoft Word, Excel, PowerPoint etc
Application Closing Date
9th July, 2017.
How to Apply
Interested and qualified candidates should forward their CV's to:
[email protected] using "Front Desk Analyst" as the subject of email.
Note: Candidates who do not follow this instruction will automatically be disqualified.