Ngcom Network Solutions Limited, is one of the best internet service provider in Nigeria, providing Unlimited Internet service for both Home and Cooperate users in Lagos, Port Harcourt, Abuja and Warri.
We are recruiting to fill the position below:
Job Title: Network Engineering Manager
Location: Lagos
Job Description
- Manage all FOP and NOC’s towards departmental and companywide goals
- Manage all customer relationships with regard to trouble tickets, requests and escalated complaints
- Act as primary escalation point for Network Operations issues arising from within and outside the company
- Manage all direct communication with our customer regarding network maintenance, outages and service affecting events
- Manage to company network availability goals. This includes individual network outages and network vendor management escalations
- Manage all departmental KPI’s along with monthly analysis of these KPI’s
- Provide tactical and strategic input to upper management with regards to Net Ops processes.
Application Closing Date
10th August, 2017.
Method of Application
Interested and qualified candidates should send their CV's to:
[email protected]