Complete Parking Services (CPS) Limited the leading professional parking company in the nation. We are also Independent Parking Advisors to companies and organizations who own, manage, control or operate off-street car parks. We provide Viability Assessments.
We are recruiting to fill the position below:
Job Title: Parking Lot Attendant
Location: Lagos
Job Description
- Responsible for providing a personal vehicle parking and retrieval service for the park guests while offering exceptional guest service and a quick “hustle” that is necessary to run from one area of the Valet Operations to another in a car parking facility environment (e.g. Car Park).
Reports To: Parking Supervisor and/or Operations Manager
Job Overview
- Individual will be an integral part of the warm welcome and fond farewell process by greeting all customers.
- Individual will assist the cashier and supervisor in directing customers into and throughout a parking lot or facility.
- Individual will have some safety and loss prevention responsibilities.
- Individual will learn and use aggressive hospitality concepts at all times.
Essential Job Functions
- Must attend all continued training seminars and classes when called upon.
- Must attend all meetings required by property and corporate office.
- Must have a working knowledge of valet cashier/dispatch description.
- Must adhere to associate-parking restrictions.
- Must adhere to associate posting procedures.
- Must follow all policies as outlined in CPS Employment Handbook.
- Must perform at a high level in aggressive hospitality at all times.
- Must observe oversize vehicle procedures.
- Must observe handicap vehicle procedures.
- Must introduce upset customer to manager or supervisor in a professional manner.
- Must assist in lot checks by being observant for potential problems in the parking lot.
- Must report all incidents and accidents no matter how minor to a manager or supervisor.
- Must report all personal injuries suffered while working to a manager or supervisor.
Key Relationships
- All parking customers, property and parking associates
Standard Specifications:
- Individual will remain in proper position as directed by the supervisor or Project Manager. Individual will be attentive to all customers and coworkers. Individual will perform in a professional manner at all times. Individual will observe all safety rules and regulations.
Qualifications
Essential:
- Ability to communicate effectively in English.
- Ability to provide legible communications.
- Familiarity of property operations and surroundings.
Desirable:
- High School graduate or equivalent
- Ability to communicate in another Nigerian language
Skills
Essential:
- Ability to smile, acknowledge, greet and extend a warm welcome to each and every customer.
- Ability to enhance the well being of each customer to ensure a positive memorable parking experience.
- Ability to provide high levels of customer service and demands the same from all associates.
- Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc. and demand the same from associates.
Desirable:
- Previous customer relations training
Physical Requirements Are:
- Ability to sit or stand for longer periods of time (up to 10 or 12 hours, less break)
- Ability to withstand extreme temperatures
- Ability to use hands and arms in repeated motions (making change, punching clock, etc.)
- Ability to repeatedly and aggressively flag cars into specific parking spaces.
Application Closing Date
11th August, 2017.
How to Apply
Interested and qualified candidates should:
Click here to apply online